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Microsoft Dynamics 365 Field Service

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Microsoft Dynamics 365 Field Service business application helps organizations deliver onsite service to customer locations. The application combines w...Read more

Customer Support Services
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Market Share of Microsoft Dynamics 365 Field Service

Current Customer(s)

462

Market Share (Est.)

3.14%

Ranking

#6

Top Competitors and Alternatives of Microsoft Dynamics 365 Field Service

The top three of Microsoft Dynamics 365 Field Service’s competitors in the Customer Support Services category are Salesforce Service Cloud with 58.61%, Forethought with 15.11%, ServiceNow Customer Service Management with 8.91% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Salesforce Service Cloud862558.61%Microsoft Dynamics 365 Field Service vs Salesforce Service Cloud
Forethought222415.11%Microsoft Dynamics 365 Field Service vs Forethought
ServiceNow Customer Service Management13118.91%Microsoft Dynamics 365 Field Service vs ServiceNow Customer Service Management
Botmaker6804.62%Microsoft Dynamics 365 Field Service vs Botmaker
SAP Service Cloud5823.96%Microsoft Dynamics 365 Field Service vs SAP Service Cloud
Cresta2461.67%Microsoft Dynamics 365 Field Service vs Cresta
Clarity SDM2401.63%Microsoft Dynamics 365 Field Service vs Clarity SDM
nService1430.97%Microsoft Dynamics 365 Field Service vs nService
Micro Focus ZENworks Service Desk480.33%Microsoft Dynamics 365 Field Service vs Micro Focus ZENworks Service Desk
Cognitive Virtual Assistant350.24%Microsoft Dynamics 365 Field Service vs Cognitive Virtual Assistant
AGI Self Service320.22%Microsoft Dynamics 365 Field Service vs AGI Self Service
Cisco Smart Net Total Care160.11%Microsoft Dynamics 365 Field Service vs Cisco Smart Net Total Care
Clarabridge Engage120.08%Microsoft Dynamics 365 Field Service vs Clarabridge Engage
luminjo90.06%Microsoft Dynamics 365 Field Service vs luminjo
AnswerChat60.04%Microsoft Dynamics 365 Field Service vs AnswerChat
Jobi60.04%Microsoft Dynamics 365 Field Service vs Jobi
Qelp60.04%Microsoft Dynamics 365 Field Service vs Qelp
SiteGlue50.03%Microsoft Dynamics 365 Field Service vs SiteGlue
WebSupport PRO50.03%Microsoft Dynamics 365 Field Service vs WebSupport PRO
Hippo Wiz - Screen Recorder50.03%Microsoft Dynamics 365 Field Service vs Hippo Wiz - Screen Recorder
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Popular Comparisons

Top Competitors and Alternatives of Microsoft Dynamics 365 Field Service

The top three of Microsoft Dynamics 365 Field Service’s competitors in the Customer Support Services category are Salesforce Service Cloud with 58.61%, Forethought with 15.11%, ServiceNow Customer Service Management with 8.91% market share.

Microsoft Dynamics 365 Field Service vs Salesforce Service Cloud

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Microsoft Dynamics 365 Field Service vs Forethought

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Microsoft Dynamics 365 Field Service vs ServiceNow Customer Service Management

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Microsoft Dynamics 365 Field Service vs Botmaker

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Microsoft Dynamics 365 Field Service vs SAP Service Cloud

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Microsoft Dynamics 365 Field Service vs Cresta

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Microsoft Dynamics 365 Field Service vs Clarity SDM

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Microsoft Dynamics 365 Field Service vs nService

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Customers of Microsoft Dynamics 365 Field Service

Around the world in 2025, over 462 companies have started using Microsoft Dynamics 365 Field Service as Customer Support Services tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Lam Research10,000+FremontCaliforniaUnited States
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Hitachi Solutions America10,000+TokyoTokyoJapan
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Cognizant10,000+TeaneckNew JerseyUnited States
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Accenture10,000+DublinLeinsterIreland
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Deloitte10,000+LondonEnglandUnited Kingdom
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Vertiv10,000+ColumbusOhioUnited States
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UST10,000+Aliso ViejoCaliforniaUnited States
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HCLTech10,000+NoidaUttar PradeshIndia
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EY10,000+LondonEnglandUnited Kingdom
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Microsoft10,000+RedmondWashingtonUnited States
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Microsoft Dynamics 365 Field Service Customers by Products and Services

The top three products and services offering customers that use Microsoft Dynamics 365 Field Service for Customer Support Services are Crm (33), Microsoft Dynamics 365 (31), Digital Transformation (27).

Customers

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Microsoft Dynamics 365 Field Service Customers by Employee Size

The majority of Microsoft Dynamics 365 Field Service's customers for the customer-support-services category fall in the company size of 10,000+ employees (67 companies), 100 - 249 employees (64 companies), 250 - 499 employees (63 companies).

Employee Size

Microsoft Dynamics 365 Field Service Customers by Geography

The top three geographies of Microsoft Dynamics 365 Field Service for customer-support-services are the United Kingdom with 60(16.85%), Germany with 26(7.30%), Australia with 24(6.74%) customers respectively.

Customers

Employees of Microsoft Dynamics 365 Field Service

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Also see other Products/Services by Microsoft Dynamics 365 Field Service in:

Field Service Management
Customer Support Services

FAQ

Find answers to the most often asked questions by users.

Who are the top Microsoft Dynamics 365 Field Service competitors?

Microsoft Dynamics 365 Field Service’s Top competitors in the customer-support-services category are Salesforce Service Cloud, Forethought, ServiceNow Customer Service Management. You can view a full list of Microsoft Dynamics 365 Field Service competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Microsoft Dynamics 365 Field Service and 40,000 other technologies on the internet. You can also compare Microsoft Dynamics 365 Field Service and its feature with top competitors here : Microsoft Dynamics 365 Field Service vs Salesforce Service Cloud Microsoft Dynamics 365 Field Service vs Forethought Microsoft Dynamics 365 Field Service vs ServiceNow Customer Service Management.

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What is Microsoft Dynamics 365 Field Service customer distribution based on company size?

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What is Microsoft Dynamics 365 Field Service market share in the customer-support-services?

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What are the top countries that use Microsoft Dynamics 365 Field Service?

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What are the top industries that use Microsoft Dynamics 365 Field Service?

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