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Forethought

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Forethought is an AI platform for customer service teams.

Customer Support Services
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Market Share of Forethought

Current Customer(s)

2224

Market Share (Est.)

15.11%

Ranking

#2

Top Competitors and Alternatives of Forethought

The top three of Forethought’s competitors in the Customer Support Services category are Salesforce Service Cloud with 58.61%, ServiceNow Customer Service Management with 8.91%, Botmaker with 4.62% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Salesforce Service Cloud862558.61%Forethought vs Salesforce Service Cloud
ServiceNow Customer Service Management13118.91%Forethought vs ServiceNow Customer Service Management
Botmaker6804.62%Forethought vs Botmaker
SAP Service Cloud5823.96%Forethought vs SAP Service Cloud
Microsoft Dynamics 365 Field Service4623.14%Forethought vs Microsoft Dynamics 365 Field Service
Cresta2461.67%Forethought vs Cresta
Clarity SDM2401.63%Forethought vs Clarity SDM
nService1430.97%Forethought vs nService
Micro Focus ZENworks Service Desk480.33%Forethought vs Micro Focus ZENworks Service Desk
Cognitive Virtual Assistant350.24%Forethought vs Cognitive Virtual Assistant
AGI Self Service320.22%Forethought vs AGI Self Service
Cisco Smart Net Total Care160.11%Forethought vs Cisco Smart Net Total Care
Clarabridge Engage120.08%Forethought vs Clarabridge Engage
luminjo90.06%Forethought vs luminjo
AnswerChat60.04%Forethought vs AnswerChat
Jobi60.04%Forethought vs Jobi
Qelp60.04%Forethought vs Qelp
SiteGlue50.03%Forethought vs SiteGlue
WebSupport PRO50.03%Forethought vs WebSupport PRO
Hippo Wiz - Screen Recorder50.03%Forethought vs Hippo Wiz - Screen Recorder
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Popular Comparisons

Top Competitors and Alternatives of Forethought

The top three of Forethought’s competitors in the Customer Support Services category are Salesforce Service Cloud with 58.61%, ServiceNow Customer Service Management with 8.91%, Botmaker with 4.62% market share.

Forethought vs Salesforce Service Cloud

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Forethought vs ServiceNow Customer Service Management

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Forethought vs Botmaker

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Forethought vs SAP Service Cloud

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Forethought vs Microsoft Dynamics 365 Field Service

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Forethought vs Cresta

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Forethought vs Clarity SDM

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Forethought vs nService

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Customers of Forethought

Around the world in 2025, over 2221 companies have started using Forethought as Customer Support Services tool.

CustomersEmployee RangeCityRegionCountrySocial Links
A.P. Moller - Maersk10,000+CopenhagenCapital RegionDenmark
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Speedway10,000+EnonOhioUnited States
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Time Warner Cable10,000+New York CityNew YorkUnited States
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Safeway10,000+PleasantonCaliforniaUnited States
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Notion5,000 - 9,999San FranciscoCaliforniaUnited States
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Wittur5,000 - 9,999SulzemoosBavariaGermany
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Remote5,000 - 9,999San FranciscoCaliforniaUnited States
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GE Vernova5,000 - 9,999NewtonMassachusettsUnited States
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Notion5,000 - 9,999San FranciscoCaliforniaUnited States
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Taskrabbit1,000 - 4,999San FranciscoCaliforniaUnited States
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Forethought Customers by Products and Services

The top three products and services offering customers that use Forethought for Customer Support Services are Technology (21), Software (19), Saas (18).

Customers

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Forethought Customers by Employee Size

The majority of Forethought's customers for the customer-support-services category fall in the company size of 0 - 9 employees (1074 companies), 20 - 49 employees (501 companies), 10 - 19 employees (209 companies).

Employee Size

Forethought Customers by Geography

The top three geographies of Forethought for customer-support-services are the United States with 975(57.93%), France with 128(7.61%), United Kingdom with 114(6.77%) customers respectively.

Customers

Employees of Forethought

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Also see other Products/Services by Forethought in:

Customer Support Services

FAQ

Find answers to the most often asked questions by users.

Who are the top Forethought competitors?

Forethought’s Top competitors in the customer-support-services category are Salesforce Service Cloud, ServiceNow Customer Service Management, Botmaker. You can view a full list of Forethought competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Forethought and 40,000 other technologies on the internet. You can also compare Forethought and its feature with top competitors here : Forethought vs Salesforce Service Cloud Forethought vs ServiceNow Customer Service Management Forethought vs Botmaker.

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What is Forethought customer distribution based on company size?

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What is Forethought market share in the customer-support-services?

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What are the top countries that use Forethought?

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What are the top industries that use Forethought?

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