Solutions

6sense Revenue AI™ for Marketing

6sense Revenue AI™ for Sales

Copied

Customer Satisfaction Ratings

Q: How many companies use Customer Satisfaction Ratings software these days?

Around the world in 2025, over 280,287 companies are currently using one or more Customer Satisfaction Ratings software. Out of these, there are 209,637 companies using Customer Satisfaction Ratings tools that are originally from the United States.

Q: Which company has the most significant market share in the Customer Satisfaction Ratings software space?

The top few companies that have the most significant market share in the Customer Satisfaction Ratings space are 123FormBuilder with 25.42% of market share, Tidio with 21.59% of market share, Qualtrics with 15.14% of market share. Check for other Customer Satisfaction Ratings technologies market share here.

Q: What are the top industries that usually use Customer Satisfaction Ratings softwares?

The top industries that use Customer Satisfaction Ratings software are Marketing (2,325), Education (1,882), Design (1,495).

Gain market share and customer base information about the top Customer Satisfaction Ratings software. Check out our list of Customer Satisfaction Ratings Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

Technologies Tracked

322811

Companies Tracked

Categories related to Customer Satisfaction Ratings

Live Chat

Customer Experience

Forms And Surveys

Customer Engagement

Membership Management

Top 5 Customer Satisfaction Ratings technologies in 2025

Over 322811 companies are using Customer Satisfaction Ratings tools. 123FormBuilder with 25.42% market share (82068 customers), Tidio with 21.59% market share (69700 customers), Qualtrics with 15.14% market share (48885 customers).

Technology

Market Share (Est.)

Customers

123FormBuilder

25.42%

82068

Tidio

21.59%

69700

Qualtrics

15.14%

48885

LiveChat

10.65%

34366

Podium

8.29%

26769

Others

18.90%

61023

Customer Satisfaction Ratings Customers by Employee Size

The majority of Customer Satisfaction Ratings category falls in the company size of 0 - 9 employees (188708 companies), 20 - 49 employees (85407 companies), 10 - 19 employees (55192 companies).

Employee Size

Customer Satisfaction Ratings Customers by Geography

Companies using Customer Satisfaction Ratings technology software are majorly from the United States with 209637 (61.04%), United Kingdom with 31477 (9.16%), Australia with 23153 (6.74%) customers respectively.

Customers

Sign up for 6sense Revenue AI™ to get FREE verified B2B contact data.

Customer Satisfaction Ratings Customers by Industry

Top industries that use Customer Satisfaction Ratings for Marketing (2325), Education (1882), Design (1495).

Customers

Market Share for Top Customer Satisfaction Ratings Technologies

Analyze the market share of popular Customer Satisfaction Ratings technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking	Technology	Customers	Market share(Est.)(%)
1	123FormBuilder	82068	25.42
2	Tidio	69700	21.59
3	Qualtrics	48885	15.14
4	LiveChat	34366	10.65
5	Podium	26769	8.29
6	Yotpo	23209	7.19
7	Canny	13685	4.24
8	UserVoice	3029	0.94
9	Genesys PureCloud	2968	0.92
10	NiceJob	2946	0.91
11	Broadly	2790	0.86
12	Survicate	1557	0.48
13	Gainsight	1272	0.39
14	SatisMeter	1213	0.38
15	ClickDesk	1139	0.35
16	Grade.us	900	0.28
17	Get Satisfaction	831	0.26
18	Lithium	790	0.24
19	AskNicely	558	0.17
20	xSellco Helpdesk	524	0.16
21	Wootric	518	0.16
22	Nextiva	467	0.14
23	LimeSurvey	318	0.10
24	Totango	265	0.08
25	Key Survey	217	0.07
26	SAP C4C Service	193	0.06
27	Clarabridge CX Social	183	0.06
28	MindTouch	160	0.05
29	Hippo Video	155	0.05
30	Retently	142	0.04
31	SurveySparrow	105	0.03
32	RepuGen	105	0.03
33	Wix Answers	101	0.03
34	Customer Thermometer	101	0.03
35	DTG	94	0.03
36	CustomerGauge	81	0.03
37	Nicereply	62	0.02
38	GetMoreReviews	59	0.02
39	MaritzCX	36	0.01
40	IBM Service Delivery Manager	31	0.01
41	TurnTo	30	0.01
42	Honestly	25	0.01
43	AceBot.ai	20	0.01
44	Feedier	17	0.01
45	UserIQ	14	0.00
46	CustomerLove	14	0.00
47	Salesmachine	11	0.00
48	Reputology	10	0.00
49	CloudCherry	10	0.00
50	SimpleFeedback	9	0.00
51	QuickTapSurvey	9	0.00
52	Starred	6	0.00
53	ReviewCaddy	6	0.00
54	Incogneato	5	0.00
55	Promoter.io	5	0.00
56	Polljoy	4	0.00
57	Customer Happiness Score	4	0.00
58	Intouch Insight	3	0.00
59	Zonka Feedback	3	0.00
60	Survey Anyplace	3	0.00
61	Praiseworthy	3	0.00
62	SightMill	2	0.00
63	ManageEngine SupportCenter Plus	2	0.00
64	Helprace	2	0.00
65	Ninchat	2	0.00

FAQ

Find answers to the most often asked questions by users.

Who are the top Customer Satisfaction Ratings software market leaders?

Top leaders in the category for Customer Satisfaction Ratings software are 123FormBuilder, Tidio, Qualtrics. Here, you can view a full list of Customer Satisfaction Ratings tools in the market.