Question 1

What are the different markets in which
        Smile.io for Shopify and
        CROSS CX compete against each other?

Accepted Answer

Smile.io for Shopify and
        CROSS CX compete against each other in
        the Customer Engagement.

Question 2

How does the market share of
        Smile.io for Shopify
        and CROSS CX compare in the
        Customer Engagement market?

Accepted Answer

In the Customer Engagement market,
        Smile.io for Shopify has a
        3.34%
        market share in comparison to
        CROSS CX’s
        0.00%.
        Since it has a better market share coverage,
        Smile.io for Shopify holds the
        9th
        spot in 6sense's Market Share Ranking Index for
        the Customer Engagement category, while
        CROSS CX holds the
        153rd spot.

Question 3

How many customers are acquired by
        Smile.io for Shopify and
        CROSS CX in the
        Customer Engagement segment?

Accepted Answer

Smile.io for Shopify has
        15,084 customers and
        CROSS CX has
        5 customers in the
        Customer Engagement
        segment. Smile.io for Shopify has
        15079 more customers than
        CROSS CX in this category.

Question 4

What are the countries in which
        Smile.io for Shopify and
        CROSS CX has more customers?

Accepted Answer

Smile.io for Shopify has more customers in United States, United Kingdom and Canada.
CROSS CX has more customers in United States, Germany and Argentina.

Smile.io for Shopify Vs CROSS CX : In-Depth Comparison

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Comparing the customer bases of Smile.io for Shopify and CROSS CX

Comparing the market share of Smile.io for Shopify and CROSS CX

Compare Smile.io for Shopify vs CROSS CX customers by geography

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