Customer Communications Management

Gain market share and customer base information about the top Customer Communications Management software. Check out our list of Customer Communications Management Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

24

Technologies Tracked

13730

Companies Tracked

Categories related to Customer Communications Management

Live Chat
Customer Experience
Forms And Surveys
Customer Engagement
Membership Management

Top 5 Customer Communications Management technologies in 2025

Over 13730 companies are using Customer Communications Management tools. Demandforce with 46.08% market share (6327 customers), Five9 with 20.81% market share (2857 customers), Trainerize with 9.47% market share (1300 customers).

Technology

Market Share (Est.)

Customers

  • Demandforce

    46.08%

    6327

  • Five9

    20.81%

    2857

  • Trainerize

    9.47%

    1300

  • Twilio Communications

    7.69%

    1056

  • amoCRM

    5.08%

    698

  • Others

    10.87%

    1492

  • Customer Communications Management Customers by Employee Size

    The majority of Customer Communications Management category falls in the company size of 0 - 9 employees (5229 companies), 20 - 49 employees (2463 companies), 10 - 19 employees (1502 companies).

    Employee Size

    Customer Communications Management Customers by Geography

    Companies using Customer Communications Management technology software are majorly from the United States with 10488 (83.51%), Canada with 723 (5.76%), United Kingdom with 399 (3.18%) customers respectively.

    Customers

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    Customer Communications Management Customers by Industry

    Top industries that use Customer Communications Management for Technology (109), Insurance (106), Cloud Services (106).

    Customers

    Market Share for Top Customer Communications Management Technologies

    Analyze the market share of popular Customer Communications Management technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

    Ranking
    Technology
    Customers
    Market share(Est.)(%)
    1Demandforce632746.08
    2Five9285720.81
    3Trainerize13009.47
    4Twilio Communications10567.69
    5amoCRM6985.08
    6Qualifio4373.18
    7Salesforce Digital Engagement3532.57
    8OpenText Exstream2281.66
    9Oracle Documaker960.70
    10FROGED840.61
    11UJET650.47
    12Dimelo Digital620.45
    13Auronix560.41
    14Oracle Interaction Center290.21
    15Microsoft Customer Care Framework210.15
    16Maintel180.13
    17Interactive Intelligence Interaction Dialer150.11
    18Demodesk70.05
    19Interactive Intelligence Interaction Recorder60.04
    20Ytel Platform50.04
    21Yoizen40.03
    22TOTUS20.01
    23Juphy20.01
    24Solid Performers CRM20.01

    FAQ

    Find answers to the most often asked questions by users.

    Who are the top Customer Communications Management software market leaders?

    Top leaders in the category for Customer Communications Management software are Demandforce, Five9, Trainerize. Here, you can view a full list of Customer Communications Management tools in the market.

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    How many companies use Customer Communications Management software these days?

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    Which company has the most significant market share in the Customer Communications Management software space?

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    What are the top industries that usually use Customer Communications Management softwares?

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    Popular Comparisons

    Demandforce vs Five9

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