Question 1

What are the different markets in which
        Avaya Contact Center and
        PlayVox compete against each other?

Accepted Answer

Avaya Contact Center and
        PlayVox compete against each other in
        the Contact Center, Sales Enablement, Workforce Management.

Question 2

How does the market share of
        Avaya Contact Center
        and PlayVox compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Avaya Contact Center has a
        0.21%
        market share in comparison to
        PlayVox’s
        0.00%.
        Since it has a better market share coverage,
        Avaya Contact Center holds the
        13th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        PlayVox holds the
        64th spot.

Question 3

How many customers are acquired by
        Avaya Contact Center and
        PlayVox in the
        Contact Center segment?

Accepted Answer

Avaya Contact Center has
        3,302 customers and
        PlayVox has
        73 customers in the
        Contact Center
        segment. Avaya Contact Center has
        3229 more customers than
        PlayVox in this category.

Question 4

What are the countries in which
        Avaya Contact Center and
        PlayVox has more customers?

Accepted Answer

Avaya Contact Center has more customers in United States, United Kingdom and India.
PlayVox has more customers in United States, Canada and Brazil.

Avaya Contact Center Vs PlayVox : In-Depth Comparison

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Comparing the customer bases of Avaya Contact Center and PlayVox

Comparing the market share of Avaya Contact Center and PlayVox

Compare Avaya Contact Center vs PlayVox customers by geography

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