Question 1

What are the different markets in which
        Freshworks and
        Newfies-Dialer compete against each other?

Accepted Answer

Freshworks and
        Newfies-Dialer compete against each other in
        the Contact Center, Customer Experience, Customer Support Services, Knowledge Management, Predictive Dialer.

Question 2

How does the market share of
        Freshworks
        and Newfies-Dialer compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Freshworks has a
        2.16%
        market share in comparison to
        Newfies-Dialer’s
        0.00%.
        Since it has a better market share coverage,
        Freshworks holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Newfies-Dialer holds the
        108th spot.

Question 3

How many customers are acquired by
        Freshworks and
        Newfies-Dialer in the
        Contact Center segment?

Accepted Answer

Freshworks has
        34,396 customers and
        Newfies-Dialer has
        8 customers in the
        Contact Center
        segment. Freshworks has
        34388 more customers than
        Newfies-Dialer in this category.

Question 4

What are the countries in which
        Freshworks and
        Newfies-Dialer has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
Newfies-Dialer has more customers in United States, Spain and Canada.

Freshworks Vs Newfies-Dialer : In-Depth Comparison

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Comparing the customer bases of Freshworks and Newfies-Dialer

Comparing the market share of Freshworks and Newfies-Dialer

Compare Freshworks vs Newfies-Dialer customers by geography

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