Question 1

What are the different markets in which
        Bitrix24 and
        Cross CRM compete against each other?

Accepted Answer

Bitrix24 and
        Cross CRM compete against each other in
        the Contact Center, Business Phone Systems, Communication, Document Management, Employee Scheduling.

Question 2

How does the market share of
        Bitrix24
        and Cross CRM compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Bitrix24 has a
        0.53%
        market share in comparison to
        Cross CRM’s
        0.00%.
        Since it has a better market share coverage,
        Bitrix24 holds the
        6th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Cross CRM holds the
        113rd spot.

Question 3

How many customers are acquired by
        Bitrix24 and
        Cross CRM in the
        Contact Center segment?

Accepted Answer

Bitrix24 has
        8,400 customers and
        Cross CRM has
        6 customers in the
        Contact Center
        segment. Bitrix24 has
        8394 more customers than
        Cross CRM in this category.

Question 4

What are the countries in which
        Bitrix24 and
        Cross CRM has more customers?

Accepted Answer

Bitrix24 has more customers in Brazil, United States and Ukraine.
Cross CRM has more customers in France and United States.

Bitrix24 Vs Cross CRM : In-Depth Comparison

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Comparing the customer bases of Bitrix24 and Cross CRM

Comparing the market share of Bitrix24 and Cross CRM

Compare Bitrix24 vs Cross CRM customers by geography

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