Question 1

What are the different markets in which
        Genesys Cloud CX and
        Tentacle compete against each other?

Accepted Answer

Genesys Cloud CX and
        Tentacle compete against each other in
        the Cloud Contact Center Software.

Question 2

How does the market share of
        Genesys Cloud CX
        and Tentacle compare in the
        Cloud Contact Center Software market?

Accepted Answer

In the Cloud Contact Center Software market,
        Genesys Cloud CX has a
        3.20%
        market share in comparison to
        Tentacle’s
        0.02%.
        Since it has a better market share coverage,
        Genesys Cloud CX holds the
        7th
        spot in 6sense's Market Share Ranking Index for
        the Cloud Contact Center Software category, while
        Tentacle holds the
        81st spot.

Question 3

How many customers are acquired by
        Genesys Cloud CX and
        Tentacle in the
        Cloud Contact Center Software segment?

Accepted Answer

Genesys Cloud CX has
        781 customers and
        Tentacle has
        4 customers in the
        Cloud Contact Center Software
        segment. Genesys Cloud CX has
        777 more customers than
        Tentacle in this category.

Question 4

What are the countries in which
        Genesys Cloud CX and
        Tentacle has more customers?

Accepted Answer

Genesys Cloud CX has more customers in United States, United Kingdom and Australia.
Tentacle has more customers in India and United States.

Genesys Cloud CX Vs Tentacle : In-Depth Comparison

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Comparing the customer bases of Genesys Cloud CX and Tentacle

Comparing the market share of Genesys Cloud CX and Tentacle

Compare Genesys Cloud CX vs Tentacle customers by geography

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