Question 1

What are the different markets in which
        NICE inContact and
        Grabyo compete against each other?

Accepted Answer

NICE inContact and
        Grabyo compete against each other in
        the Cloud Contact Center Software, Call Recording, Communication, Contact Center, Help Desk And Ticketing.

Question 2

How does the market share of
        NICE inContact
        and Grabyo compare in the
        Cloud Contact Center Software market?

Accepted Answer

In the Cloud Contact Center Software market,
        NICE inContact has a
        12.22%
        market share in comparison to
        Grabyo’s
        0.42%.
        Since it has a better market share coverage,
        NICE inContact holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Cloud Contact Center Software category, while
        Grabyo holds the
        14th spot.

Question 3

How many customers are acquired by
        NICE inContact and
        Grabyo in the
        Cloud Contact Center Software segment?

Accepted Answer

NICE inContact has
        2,883 customers and
        Grabyo has
        99 customers in the
        Cloud Contact Center Software
        segment. NICE inContact has
        2784 more customers than
        Grabyo in this category.

Question 4

What are the countries in which
        NICE inContact and
        Grabyo has more customers?

Accepted Answer

NICE inContact has more customers in United States, United Kingdom and Canada.
Grabyo has more customers in United States, United Kingdom and Australia.

NICE inContact Vs Grabyo : In-Depth Comparison

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Comparing the customer bases of NICE inContact and Grabyo

Comparing the market share of NICE inContact and Grabyo

Compare NICE inContact vs Grabyo customers by geography

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