Question 1

What are the different markets in which
        Verint and
        ServiceChannel compete against each other?

Accepted Answer

Verint and
        ServiceChannel compete against each other in
        the Workforce Management, Contact Center, Facilities Management, Market Research.

Question 2

How does the market share of
        Verint
        and ServiceChannel compare in the
        Workforce Management market?

Accepted Answer

In the Workforce Management market,
        Verint has a
        2.91%
        market share in comparison to
        ServiceChannel’s
        0.20%.
        Since it has a better market share coverage,
        Verint holds the
        10th
        spot in 6sense's Market Share Ranking Index for
        the Workforce Management category, while
        ServiceChannel holds the
        56th spot.

Question 3

How many customers are acquired by
        Verint and
        ServiceChannel in the
        Workforce Management segment?

Accepted Answer

Verint has
        2,661 customers and
        ServiceChannel has
        186 customers in the
        Workforce Management
        segment. Verint has
        2475 more customers than
        ServiceChannel in this category.

Question 4

What are the countries in which
        Verint and
        ServiceChannel has more customers?

Accepted Answer

Verint has more customers in United States, United Kingdom and Canada.
ServiceChannel has more customers in United States, Canada and France.

Verint Vs ServiceChannel : In-Depth Comparison

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Comparing the customer bases of Verint and ServiceChannel

Comparing the market share of Verint and ServiceChannel

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