Genesys PureCloud
Genesys PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation.
Market Share of Genesys PureCloud
Current Customer(s)
3603
Market Share (Est.)
1.64%
Ranking
#11
Top Competitors and Alternatives of Genesys PureCloud
The top three of Genesys PureCloud’s competitors in the VoIP And SIP category are Skype with 22.29%, CallRail with 19.98%, Cisco WebEx with 16.65% market share.
Popular Comparisons
Top Competitors and Alternatives of Genesys PureCloud
The top three of Genesys PureCloud’s competitors in the VoIP And SIP category are Skype with 22.29%, CallRail with 19.98%, Cisco WebEx with 16.65% market share.
Genesys PureCloud vs Skype
Genesys PureCloud vs CallRail
Genesys PureCloud vs Cisco WebEx
Genesys PureCloud vs Cisco VoIP
Genesys PureCloud vs Cisco Unified Communications Manager (CallManager)
Genesys PureCloud vs RingCentral
Genesys PureCloud vs Cisco IP Phones
Genesys PureCloud vs Google Voice
Customers of Genesys PureCloud
Around the world in 2025, over 3603 companies have started using Genesys PureCloud as VoIP And SIP tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Insight | 10,000+ | Chandler | Arizona | United States |     |
| Emtelco | 10,000+ | Medellin | Antioquia | Colombia | |
| Nuance Communications | 10,000+ | Burlington | Massachusetts | United States | |
| Reply | 10,000+ | Turin | Piedmont | Italy | |
| Tsinghua Unigroup | 10,000+ | Beijing | Beijing | People's Republic of China | |
| Qantas | 10,000+ | Mascot | New South Wales | Australia | |
| Orange Business | 10,000+ | Issy-les-Moulineaux | Ile-de-France | France | |
| Centene Corporation | 10,000+ | St. Louis | Missouri | United States | |
| Intercorp | 10,000+ | San Isidro | Lima region | Peru | |
| ICON Plc | 10,000+ | North Wales | Pennsylvania | United States | |
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Genesys PureCloud Customers by Products and Services
The top three products and services offering customers that use Genesys PureCloud for VoIP And SIP are Insurance (106), Cloud Services (91), Financial Services (90).
Customers
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Genesys PureCloud Customers by Employee Size
The majority of Genesys PureCloud's customers for the voip category fall in the company size of 100 - 249 employees (607 companies), 10,000+ employees (570 companies), 1,000 - 4,999 employees (527 companies).
Employee Size
Genesys PureCloud Customers by Geography
The top three geographies of Genesys PureCloud for voip are the United States with 1448(51.04%), Australia with 370(13.04%), United Kingdom with 370(13.04%) customers respectively.
Customers
Employees of Genesys PureCloud
Also see other Products/Services by Genesys PureCloud in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Genesys PureCloud competitors?
Genesys PureCloud’s Top competitors in the voip category are Skype, CallRail, Cisco WebEx. You can view a full list of Genesys PureCloud competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Genesys PureCloud and 40,000 other technologies on the internet. You can also compare Genesys PureCloud and its feature with top competitors here : Genesys PureCloud vs Skype Genesys PureCloud vs CallRail Genesys PureCloud vs Cisco WebEx.
What is Genesys PureCloud customer distribution based on company size?
What is Genesys PureCloud market share in the voip?
What are the top countries that use Genesys PureCloud?
What are the top industries that use Genesys PureCloud?
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