Question 1

What are the different markets in which
        Talkdesk and
        Avaya UCaaS compete against each other?

Accepted Answer

Talkdesk and
        Avaya UCaaS compete against each other in
        the Unified Communications, Call Recording, Communication, Contact Center, Fax Server.

Question 2

How does the market share of
        Talkdesk
        and Avaya UCaaS compare in the
        Unified Communications market?

Accepted Answer

In the Unified Communications market,
        Talkdesk has a
        0.18%
        market share in comparison to
        Avaya UCaaS’s
        0.01%.
        Since it has a better market share coverage,
        Talkdesk holds the
        17th
        spot in 6sense's Market Share Ranking Index for
        the Unified Communications category, while
        Avaya UCaaS holds the
        40th spot.

Question 3

How many customers are acquired by
        Talkdesk and
        Avaya UCaaS in the
        Unified Communications segment?

Accepted Answer

Talkdesk has
        1,298 customers and
        Avaya UCaaS has
        91 customers in the
        Unified Communications
        segment. Talkdesk has
        1207 more customers than
        Avaya UCaaS in this category.

Question 4

What are the countries in which
        Talkdesk and
        Avaya UCaaS has more customers?

Accepted Answer

Talkdesk has more customers in United States, Canada and United Kingdom.
Avaya UCaaS has more customers in United States, United Kingdom and India.

Talkdesk Vs Avaya UCaaS : In-Depth Comparison

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Comparing the customer bases of Talkdesk and Avaya UCaaS

Comparing the market share of Talkdesk and Avaya UCaaS

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