Question 1

What are the different markets in which
        Five9 and
        Avaya UCaaS compete against each other?

Accepted Answer

Five9 and
        Avaya UCaaS compete against each other in
        the Unified Communications, Auto Dialer, Call Recording, Communication, Contact Center.

Question 2

How does the market share of
        Five9
        and Avaya UCaaS compare in the
        Unified Communications market?

Accepted Answer

In the Unified Communications market,
        Five9 has a
        0.38%
        market share in comparison to
        Avaya UCaaS’s
        0.01%.
        Since it has a better market share coverage,
        Five9 holds the
        11th
        spot in 6sense's Market Share Ranking Index for
        the Unified Communications category, while
        Avaya UCaaS holds the
        40th spot.

Question 3

How many customers are acquired by
        Five9 and
        Avaya UCaaS in the
        Unified Communications segment?

Accepted Answer

Five9 has
        2,776 customers and
        Avaya UCaaS has
        91 customers in the
        Unified Communications
        segment. Five9 has
        2685 more customers than
        Avaya UCaaS in this category.

Question 4

What are the countries in which
        Five9 and
        Avaya UCaaS has more customers?

Accepted Answer

Five9 has more customers in United States, Canada and United Kingdom.
Avaya UCaaS has more customers in United States, United Kingdom and India.

Five9 Vs Avaya UCaaS : In-Depth Comparison

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Comparing the customer bases of Five9 and Avaya UCaaS

Comparing the market share of Five9 and Avaya UCaaS

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