Question 1

What are the different markets in which
        Airwoot and
        DigitalGenius compete against each other?

Accepted Answer

Airwoot and
        DigitalGenius compete against each other in
        the Social Customer Support, Help Desk And Ticketing.

Question 2

How does the market share of
        Airwoot
        and DigitalGenius compare in the
        Social Customer Support market?

Accepted Answer

In the Social Customer Support market,
        Airwoot has a
        0.05%
        market share in comparison to
        DigitalGenius’s
        0.03%.
        Since it has a better market share coverage,
        Airwoot holds the
        15th
        spot in 6sense's Market Share Ranking Index for
        the Social Customer Support category, while
        DigitalGenius holds the
        19th spot.

Question 3

How many customers are acquired by
        Airwoot and
        DigitalGenius in the
        Social Customer Support segment?

Accepted Answer

Airwoot has
        11 customers and
        DigitalGenius has
        6 customers in the
        Social Customer Support
        segment. Airwoot has
        5 more customers than
        DigitalGenius in this category.

Question 4

What are the countries in which
        Airwoot and
        DigitalGenius has more customers?

Accepted Answer

Airwoot has more customers in United States, India and Spain.
DigitalGenius has more customers in United States, France and Canada.

Airwoot Vs DigitalGenius : In-Depth Comparison

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Comparing the customer bases of Airwoot and DigitalGenius

Comparing the market share of Airwoot and DigitalGenius

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