Question 1

What are the different markets in which
        HelpSite and
        Magentrix PRM compete against each other?

Accepted Answer

HelpSite and
        Magentrix PRM compete against each other in
        the Self Service Support, Customer Support Services, Help Desk And Ticketing.

Question 2

How does the market share of
        HelpSite
        and Magentrix PRM compare in the
        Self Service Support market?

Accepted Answer

In the Self Service Support market,
        HelpSite has a
        11.61%
        market share in comparison to
        Magentrix PRM’s
        0.24%.
        Since it has a better market share coverage,
        HelpSite holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Self Service Support category, while
        Magentrix PRM holds the
        18th spot.

Question 3

How many customers are acquired by
        HelpSite and
        Magentrix PRM in the
        Self Service Support segment?

Accepted Answer

HelpSite has
        735 customers and
        Magentrix PRM has
        15 customers in the
        Self Service Support
        segment. HelpSite has
        720 more customers than
        Magentrix PRM in this category.

Question 4

What are the countries in which
        HelpSite and
        Magentrix PRM has more customers?

Accepted Answer

HelpSite has more customers in United States, United Kingdom and Canada.
Magentrix PRM has more customers in United States, Canada and India.

HelpSite Vs Magentrix PRM : In-Depth Comparison

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Comparing the customer bases of HelpSite and Magentrix PRM

Comparing the market share of HelpSite and Magentrix PRM

Compare HelpSite vs Magentrix PRM customers by geography

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