Question 1

What are the different markets in which
        Intercom and
        Freshsales compete against each other?

Accepted Answer

Intercom and
        Freshsales compete against each other in
        the Sales Management, Communication, Contact Management, Customer Engagement, Customer Experience.

Question 2

How does the market share of
        Intercom
        and Freshsales compare in the
        Sales Management market?

Accepted Answer

In the Sales Management market,
        Intercom has a
        22.39%
        market share in comparison to
        Freshsales’s
        0.86%.
        Since it has a better market share coverage,
        Intercom holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Sales Management category, while
        Freshsales holds the
        18th spot.

Question 3

How many customers are acquired by
        Intercom and
        Freshsales in the
        Sales Management segment?

Accepted Answer

Intercom has
        143,802 customers and
        Freshsales has
        5,528 customers in the
        Sales Management
        segment. Intercom has
        138274 more customers than
        Freshsales in this category.

Question 4

What are the countries in which
        Intercom and
        Freshsales has more customers?

Accepted Answer

Intercom has more customers in United States, United Kingdom and Canada.
Freshsales has more customers in United States, India and United Kingdom.

Intercom Vs Freshsales : In-Depth Comparison

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Comparing the customer bases of Intercom and Freshsales

Comparing the market share of Intercom and Freshsales

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