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Oracle Service Cloud (formerly RightNow)
Oracle Service Cloud (formerly RightNow) combines Web, Social and Contact Center experiences for a unified, cross-channel customer service solution in...Read more
Market Share of Oracle Service Cloud (formerly RightNow)
Current Customer(s)
1708
Market Share (Est.)
0.22%
Ranking
#36
Top Competitors and Alternatives of Oracle Service Cloud (formerly RightNow)
The top three of Oracle Service Cloud (formerly RightNow)’s competitors in the Live Chat category are tawk.to with 20.24%, Intercom with 18.49%, Zendesk Chat (Formerly Zopim) with 12.96% market share.
Popular Comparisons
Top Competitors and Alternatives of Oracle Service Cloud (formerly RightNow)
The top three of Oracle Service Cloud (formerly RightNow)’s competitors in the Live Chat category are tawk.to with 20.24%, Intercom with 18.49%, Zendesk Chat (Formerly Zopim) with 12.96% market share.
Oracle Service Cloud (formerly RightNow) vs tawk.to
Oracle Service Cloud (formerly RightNow) vs Intercom
Oracle Service Cloud (formerly RightNow) vs Zendesk Chat (Formerly Zopim)
Oracle Service Cloud (formerly RightNow) vs PHP Live Chat
Oracle Service Cloud (formerly RightNow) vs LiveChat
Oracle Service Cloud (formerly RightNow) vs Zoho SalesIQ
Oracle Service Cloud (formerly RightNow) vs Crisp
Oracle Service Cloud (formerly RightNow) vs Smartsupp
Customers of Oracle Service Cloud (formerly RightNow)
Around the world in 2025, over 1705 companies have started using Oracle Service Cloud (formerly RightNow) as Live Chat tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| General Electric | 10,000+ | Boston | Massachusetts | United States |     |
| iQor | 10,000+ | Fort Lauderdale | Florida | United States | |
| University Of Southern California | 10,000+ | Los Angeles | California | United States | |
| Sam's Club | 10,000+ | Bentonville | Arkansas | United States | |
| Macy's | 10,000+ | New York City | New York | United States | |
| State Of Georgia | 10,000+ | Atlanta | Georgia | United States | |
| Global Enterpirse Holding | 10,000+ | Las Vegas | Nevada | United States | |
| Caesars Entertainment | 10,000+ | Las Vegas | Nevada | United States | |
| Serco | 10,000+ | Hook | England | United Kingdom | |
| Navy Federal Credit Union | 10,000+ | Vienna | Virginia | United States | |
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Oracle Service Cloud (formerly RightNow) Customers by Products and Services
The top three products and services offering customers that use Oracle Service Cloud (formerly RightNow) for Live Chat are Cloud Services (26), Early Childhood Education (20), Digital Transformation (20).
Customers
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Oracle Service Cloud (formerly RightNow) Customers by Employee Size
The majority of Oracle Service Cloud (formerly RightNow)'s customers for the live-chat category fall in the company size of 0 - 9 employees (490 companies), 20 - 49 employees (360 companies), 100 - 249 employees (161 companies).
Employee Size
Oracle Service Cloud (formerly RightNow) Customers by Geography
The top three geographies of Oracle Service Cloud (formerly RightNow) for live-chat are the United States with 964(66.81%), United Kingdom with 111(7.69%), Korea with 79(5.47%) customers respectively.
Customers
Employees of Oracle Service Cloud (formerly RightNow)
Also see other Products/Services by Oracle Service Cloud (formerly RightNow) in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Oracle Service Cloud (formerly RightNow) competitors?
Oracle Service Cloud (formerly RightNow)’s Top competitors in the live-chat category are tawk.to, Intercom, Zendesk Chat (Formerly Zopim). You can view a full list of Oracle Service Cloud (formerly RightNow) competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Oracle Service Cloud (formerly RightNow) and 40,000 other technologies on the internet. You can also compare Oracle Service Cloud (formerly RightNow) and its feature with top competitors here : Oracle Service Cloud (formerly RightNow) vs tawk.to Oracle Service Cloud (formerly RightNow) vs Intercom Oracle Service Cloud (formerly RightNow) vs Zendesk Chat (Formerly Zopim).
What is Oracle Service Cloud (formerly RightNow) customer distribution based on company size?
What is Oracle Service Cloud (formerly RightNow) market share in the live-chat?
What are the top countries that use Oracle Service Cloud (formerly RightNow)?
What are the top industries that use Oracle Service Cloud (formerly RightNow)?
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