Question 1

What are the different markets in which
        Tidio Chat and
        Ngage Live Chat compete against each other?

Accepted Answer

Tidio Chat and
        Ngage Live Chat compete against each other in
        the Live Chat.

Question 2

How does the market share of
        Tidio Chat
        and Ngage Live Chat compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Tidio Chat has a
        1.84%
        market share in comparison to
        Ngage Live Chat’s
        0.01%.
        Since it has a better market share coverage,
        Tidio Chat holds the
        10th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        Ngage Live Chat holds the
        107th spot.

Question 3

How many customers are acquired by
        Tidio Chat and
        Ngage Live Chat in the
        Live Chat segment?

Accepted Answer

Tidio Chat has
        13,514 customers and
        Ngage Live Chat has
        68 customers in the
        Live Chat
        segment. Tidio Chat has
        13446 more customers than
        Ngage Live Chat in this category.

Question 4

What are the countries in which
        Tidio Chat and
        Ngage Live Chat has more customers?

Accepted Answer

Tidio Chat has more customers in United States, Brazil and United Kingdom.
Ngage Live Chat has more customers in United States and Canada.

Tidio Chat Vs Ngage Live Chat : In-Depth Comparison

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Comparing the customer bases of Tidio Chat and Ngage Live Chat

Comparing the market share of Tidio Chat and Ngage Live Chat

Compare Tidio Chat vs Ngage Live Chat customers by geography

Customer Movements for this month

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