Question 1

What are the different markets in which
        Smartsupp Live Chat and
        Ngage Live Chat compete against each other?

Accepted Answer

Smartsupp Live Chat and
        Ngage Live Chat compete against each other in
        the Live Chat, Instant Messaging And Chat, Screen Sharing.

Question 2

How does the market share of
        Smartsupp Live Chat
        and Ngage Live Chat compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Smartsupp Live Chat has a
        2.30%
        market share in comparison to
        Ngage Live Chat’s
        0.01%.
        Since it has a better market share coverage,
        Smartsupp Live Chat holds the
        9th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        Ngage Live Chat holds the
        107th spot.

Question 3

How many customers are acquired by
        Smartsupp Live Chat and
        Ngage Live Chat in the
        Live Chat segment?

Accepted Answer

Smartsupp Live Chat has
        16,908 customers and
        Ngage Live Chat has
        68 customers in the
        Live Chat
        segment. Smartsupp Live Chat has
        16840 more customers than
        Ngage Live Chat in this category.

Question 4

What are the countries in which
        Smartsupp Live Chat and
        Ngage Live Chat has more customers?

Accepted Answer

Smartsupp Live Chat has more customers in Czech Republic, Poland and Spain.
Ngage Live Chat has more customers in United States and Canada.

Smartsupp Live Chat Vs Ngage Live Chat : In-Depth Comparison

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Comparing the customer bases of Smartsupp Live Chat and Ngage Live Chat

Comparing the market share of Smartsupp Live Chat and Ngage Live Chat

Compare Smartsupp Live Chat vs Ngage Live Chat customers by geography

Customer Movements for this month

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