Question 1

What are the different markets in which
        Zoho SalesIQ and
        Freshchat compete against each other?

Accepted Answer

Zoho SalesIQ and
        Freshchat compete against each other in
        the Instant Messaging And Chat, Live Chat, Customer Engagement, Lead Scoring.

Question 2

How does the market share of
        Zoho SalesIQ
        and Freshchat compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Zoho SalesIQ has a
        4.30%
        market share in comparison to
        Freshchat’s
        1.35%.
        Since it has a better market share coverage,
        Zoho SalesIQ holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        Freshchat holds the
        16th spot.

Question 3

How many customers are acquired by
        Zoho SalesIQ and
        Freshchat in the
        Live Chat segment?

Accepted Answer

Zoho SalesIQ has
        31,645 customers and
        Freshchat has
        9,953 customers in the
        Live Chat
        segment. Zoho SalesIQ has
        21692 more customers than
        Freshchat in this category.

Question 4

What are the countries in which
        Zoho SalesIQ and
        Freshchat has more customers?

Accepted Answer

Zoho SalesIQ has more customers in United States, India and Australia.
Freshchat has more customers in United States, India and Netherlands.

Zoho SalesIQ Vs Freshchat : In-Depth Comparison

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Comparing the customer bases of Zoho SalesIQ and Freshchat

Comparing the market share of Zoho SalesIQ and Freshchat

Compare Zoho SalesIQ vs Freshchat customers by geography

Customer Movements for this month

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