Question 1

What are the different markets in which
        Freshchat and
        My LiveChat compete against each other?

Accepted Answer

Freshchat and
        My LiveChat compete against each other in
        the Live Chat, Cobrowsing, Instant Messaging And Chat.

Question 2

How does the market share of
        Freshchat
        and My LiveChat compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Freshchat has a
        1.35%
        market share in comparison to
        My LiveChat’s
        0.72%.
        Since it has a better market share coverage,
        Freshchat holds the
        16th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        My LiveChat holds the
        21st spot.

Question 3

How many customers are acquired by
        Freshchat and
        My LiveChat in the
        Live Chat segment?

Accepted Answer

Freshchat has
        9,953 customers and
        My LiveChat has
        5,267 customers in the
        Live Chat
        segment. Freshchat has
        4686 more customers than
        My LiveChat in this category.

Question 4

What are the countries in which
        Freshchat and
        My LiveChat has more customers?

Accepted Answer

Freshchat has more customers in United States, India and Netherlands.
My LiveChat has more customers in United States, India and United Kingdom.

Freshchat Vs My LiveChat : In-Depth Comparison

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Comparing the customer bases of Freshchat and My LiveChat

Comparing the market share of Freshchat and My LiveChat

Compare Freshchat vs My LiveChat customers by geography

Customer Movements for this month

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