Question 1

What are the different markets in which
        Crisp and
        Smartsupp Live Chat compete against each other?

Accepted Answer

Crisp and
        Smartsupp Live Chat compete against each other in
        the Instant Messaging And Chat, Live Chat, Screen Sharing.

Question 2

How does the market share of
        Crisp
        and Smartsupp Live Chat compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Crisp has a
        3.43%
        market share in comparison to
        Smartsupp Live Chat’s
        2.25%.
        Since it has a better market share coverage,
        Crisp holds the
        7th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        Smartsupp Live Chat holds the
        9th spot.

Question 3

How many customers are acquired by
        Crisp and
        Smartsupp Live Chat in the
        Live Chat segment?

Accepted Answer

Crisp has
        26,652 customers and
        Smartsupp Live Chat has
        17,511 customers in the
        Live Chat
        segment. Crisp has
        9141 more customers than
        Smartsupp Live Chat in this category.

Question 4

What are the countries in which
        Crisp and
        Smartsupp Live Chat has more customers?

Accepted Answer

Crisp has more customers in United States, France and United Kingdom.
Smartsupp Live Chat has more customers in Czech Republic, Poland and Spain.

Crisp Vs Smartsupp Live Chat : In-Depth Comparison

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Comparing the customer bases of Crisp and Smartsupp Live Chat

Comparing the market share of Crisp and Smartsupp Live Chat

Compare Crisp vs Smartsupp Live Chat customers by geography

Customer Movements for this month

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