Question 1

What are the different markets in which
        Crisp and
        Salesforce Live Agent compete against each other?

Accepted Answer

Crisp and
        Salesforce Live Agent compete against each other in
        the Live Chat, Instant Messaging And Chat.

Question 2

How does the market share of
        Crisp
        and Salesforce Live Agent compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Crisp has a
        3.43%
        market share in comparison to
        Salesforce Live Agent’s
        0.91%.
        Since it has a better market share coverage,
        Crisp holds the
        7th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        Salesforce Live Agent holds the
        18th spot.

Question 3

How many customers are acquired by
        Crisp and
        Salesforce Live Agent in the
        Live Chat segment?

Accepted Answer

Crisp has
        26,652 customers and
        Salesforce Live Agent has
        7,088 customers in the
        Live Chat
        segment. Crisp has
        19564 more customers than
        Salesforce Live Agent in this category.

Question 4

What are the countries in which
        Crisp and
        Salesforce Live Agent has more customers?

Accepted Answer

Crisp has more customers in United States, France and United Kingdom.
Salesforce Live Agent has more customers in United States, United Kingdom and Canada.

Crisp Vs Salesforce Live Agent : In-Depth Comparison

Choose Technologies to compare

Comparing the customer bases of Crisp and Salesforce Live Agent

Comparing the market share of Crisp and Salesforce Live Agent

Compare Crisp vs Salesforce Live Agent customers by geography

Customer Movements for this month

FAQ

Choose Technologies to compare

Save 15 hours a week on sales research

Get instant access to B2B contact data across the web

Company

Browse 6sense Data