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Jira Service Desk

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Jira Service Desk is an IT support teams provide better service by automating ticket management, self service, agent collaboration, SLAs, reporting.

IT Management
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Market Share of Jira Service Desk

Current Customer(s)

11871

Market Share (Est.)

5.85%

Ranking

#3

Top Competitors and Alternatives of Jira Service Desk

The top three of Jira Service Desk’s competitors in the IT Management category are Datadog with 47.54%, OneLogin with 9.49%, Amazon Simple Queue Service (SQS) with 3.70% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Datadog9652047.54%Jira Service Desk vs Datadog
OneLogin192599.49%Jira Service Desk vs OneLogin
Amazon Simple Queue Service (SQS)75153.70%Jira Service Desk vs Amazon Simple Queue Service (SQS)
AWS Elastic Beanstalk62973.10%Jira Service Desk vs AWS Elastic Beanstalk
Ivanti53972.66%Jira Service Desk vs Ivanti
Hashicorp OSS48462.39%Jira Service Desk vs Hashicorp OSS
AppDynamics45352.23%Jira Service Desk vs AppDynamics
Spiceworks39161.93%Jira Service Desk vs Spiceworks
Wrike27821.37%Jira Service Desk vs Wrike
Apache Hadoop HDFS25061.23%Jira Service Desk vs Apache Hadoop HDFS
IT Glue22521.11%Jira Service Desk vs IT Glue
PagerDuty18700.92%Jira Service Desk vs PagerDuty
AWS Auto Scaling17940.88%Jira Service Desk vs AWS Auto Scaling
SAP Profitability Analysis16520.81%Jira Service Desk vs SAP Profitability Analysis
Sumo Logic15210.75%Jira Service Desk vs Sumo Logic
Apache NiFi14940.74%Jira Service Desk vs Apache NiFi
Comarch14160.70%Jira Service Desk vs Comarch
ConnectWise Automate13490.66%Jira Service Desk vs ConnectWise Automate
ConnectWise Manage11440.56%Jira Service Desk vs ConnectWise Manage
Amazon EventBridge10170.50%Jira Service Desk vs Amazon EventBridge
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Popular Comparisons

Top Competitors and Alternatives of Jira Service Desk

The top three of Jira Service Desk’s competitors in the IT Management category are Datadog with 47.54%, OneLogin with 9.49%, Amazon Simple Queue Service (SQS) with 3.70% market share.

Jira Service Desk vs Datadog

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Jira Service Desk vs OneLogin

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Jira Service Desk vs Amazon Simple Queue Service (SQS)

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Jira Service Desk vs AWS Elastic Beanstalk

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Jira Service Desk vs Ivanti

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Jira Service Desk vs Hashicorp OSS

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Jira Service Desk vs AppDynamics

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Jira Service Desk vs Spiceworks

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Customers of Jira Service Desk

Around the world in 2025, over 11863 companies have started using Jira Service Desk as IT Management tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Domino's10,000+Ann ArborMichiganUnited States
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Dentsu10,000+TokyoTokyoJapan
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Eni10,000+RomeLatiumItaly
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Carvana10,000+TempeArizonaUnited States
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Ericsson10,000+KistaStockholmSweden
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Schneider Electric10,000+Rueil-MalmaisonIle-de-FranceFrance
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Regeneron10,000+TarrytownNew YorkUnited States
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ISS Facility Services Australia & New Zealand10,000+CopenhagenCapital RegionDenmark
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KPN10,000+RotterdamSouth HollandNetherlands
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World Vision10,000+Federal WayWashingtonUnited States
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Jira Service Desk Customers by Products and Services

The top three products and services offering customers that use Jira Service Desk for IT Management are Software Development (278), Software (234), Saas (173).

Customers

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Jira Service Desk Customers by Employee Size

The majority of Jira Service Desk's customers for the it-management category fall in the company size of 20 - 49 employees (3082 companies), 0 - 9 employees (2213 companies), 100 - 249 employees (1907 companies).

Employee Size

Jira Service Desk Customers by Geography

The top three geographies of Jira Service Desk for it-management are the United States with 4119(47.21%), United Kingdom with 970(11.12%), Germany with 858(9.83%) customers respectively.

Customers

Employees of Jira Service Desk

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Also see other Products/Services by Jira Service Desk in:

IT Management
IT Asset Management

FAQ

Find answers to the most often asked questions by users.

Who are the top Jira Service Desk competitors?

Jira Service Desk’s Top competitors in the it-management category are Datadog, OneLogin, Amazon Simple Queue Service (SQS). You can view a full list of Jira Service Desk competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Jira Service Desk and 40,000 other technologies on the internet. You can also compare Jira Service Desk and its feature with top competitors here : Jira Service Desk vs Datadog Jira Service Desk vs OneLogin Jira Service Desk vs Amazon Simple Queue Service (SQS).

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What is Jira Service Desk customer distribution based on company size?

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What is Jira Service Desk market share in the it-management?

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What are the top countries that use Jira Service Desk?

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What are the top industries that use Jira Service Desk?

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