Question 1

Who are the top SolarWinds Service Desk competitors?

Accepted Answer

SolarWinds Service Desk’s Top competitors in the it-asset-management category are ServiceNow, Jira Service Desk, UpKeep. You can view a full list of SolarWinds Service Desk competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of SolarWinds Service Desk and 40,000 other technologies on the internet. You can also compare SolarWinds Service Desk and its feature with top competitors here : SolarWinds Service Desk vs ServiceNow SolarWinds Service Desk vs Jira Service Desk SolarWinds Service Desk vs UpKeep.

Question 2

What is SolarWinds Service Desk customer distribution based on
            company size?

Accepted Answer

The majority of SolarWinds Service Desk’s customers for the it-asset-management category fall in the company size of 1,000 - 4,999 employees (126 companies). You can view a distribution chart of SolarWinds Service Desk customers by company size here.

Question 3

What is SolarWinds Service Desk market share in the
            it-asset-management?

Accepted Answer

SolarWinds Service Desk has market share of
            0.70%
            in it-asset-management market.
            SolarWinds Service Desk competes
            with 100 competitor tools in
            it-asset-management category. The top alternatives for
            SolarWinds Service Desk it-asset-management tool are
            ServiceNow with
                30.05%, Jira Service Desk with
                15.98%, UpKeep with
                11.36% market share.

Question 4

What are the top countries that use SolarWinds Service Desk?

Accepted Answer

Around the world in 2025, over
          522 companies
          have started using SolarWinds Service Desk as
          it-asset-management tool. Companies using
          SolarWinds Service Desk for it-asset-management are majorly
          from United States with
          312 customers.
          69.18% of SolarWinds Service Desk
          customers are from the United States. Other top countries
          using SolarWinds Service Desk are
          United Kingdom and Australia with 66(14.63%) and 15(3.33%) customers respectively.

Question 5

What are the top industries that use SolarWinds Service Desk?

Accepted Answer

Top industries that use SolarWinds Service Desk for
            it-asset-management are Cybersecurity (32), Cloud Services (30), Managed Services (26).

Technology	Domains	Market Share (Est.)	Versus page
ServiceNow	22318	30.05%	SolarWinds Service Desk vs ServiceNow
Jira Service Desk	11871	15.98%	SolarWinds Service Desk vs Jira Service Desk
UpKeep	8437	11.36%	SolarWinds Service Desk vs UpKeep
Spiceworks	3916	5.27%	SolarWinds Service Desk vs Spiceworks
IBM Maximo	3066	4.13%	SolarWinds Service Desk vs IBM Maximo
IT Glue	2252	3.03%	SolarWinds Service Desk vs IT Glue
ServiceNow IT Asset Management	1927	2.59%	SolarWinds Service Desk vs ServiceNow IT Asset Management
ServiceNow Asset Management	1908	2.57%	SolarWinds Service Desk vs ServiceNow Asset Management
PagerDuty	1870	2.52%	SolarWinds Service Desk vs PagerDuty
Jamf Pro	1423	1.92%	SolarWinds Service Desk vs Jamf Pro
ConnectWise Automate	1349	1.82%	SolarWinds Service Desk vs ConnectWise Automate
Symantec Altiris	939	1.26%	SolarWinds Service Desk vs Symantec Altiris
Qualys VMDR	908	1.22%	SolarWinds Service Desk vs Qualys VMDR
Lansweeper	868	1.17%	SolarWinds Service Desk vs Lansweeper
SysAid	821	1.11%	SolarWinds Service Desk vs SysAid
Oracle Asset Lifecycle Management	777	1.05%	SolarWinds Service Desk vs Oracle Asset Lifecycle Management
Atera	725	0.98%	SolarWinds Service Desk vs Atera
Symantec Asset Management Suite	610	0.82%	SolarWinds Service Desk vs Symantec Asset Management Suite
ManageEngine ServiceDesk Plus	596	0.80%	SolarWinds Service Desk vs ManageEngine ServiceDesk Plus
Sortly Pro	588	0.79%	SolarWinds Service Desk vs Sortly Pro

Customers	Employee Range	City	Region	Country
USDA	10,000+	Washington, D.C.	Washington, D.C.	United States
Novant Health	10,000+	Charlotte	North Carolina	United States
DHL	10,000+	Bonn	North Rhine-Westphalia	Germany
Concentrix	10,000+	Fremont	California	United States
ERM	10,000+	London	England	United Kingdom
Boeing	10,000+	Arlington	Virginia	United States
SGWS	10,000+	North Miami Beach	Florida	United States
Littelfuse	10,000+	Rosemont	Illinois	United States
Bonton	10,000+	New York City	New York	United States
IBM	10,000+	Armonk	New York	United States

SolarWinds Service Desk

Market Share of SolarWinds Service Desk

522

0.70%

#22

Top Competitors and Alternatives of SolarWinds Service Desk

Top Competitors and Alternatives of SolarWinds Service Desk

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SolarWinds Service Desk Customers by Employee Size

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Employees of SolarWinds Service Desk

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