Question 1

What are the different markets in which
        SherpaDesk and
        HelpMaster compete against each other?

Accepted Answer

SherpaDesk and
        HelpMaster compete against each other in
        the Billing And Invoicing, Development Tools, Help Desk And Ticketing, Helpdesk Tools, Knowledge Management.

Question 2

How does the market share of
        SherpaDesk
        and HelpMaster compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        SherpaDesk has a
        6.95%
        market share in comparison to
        HelpMaster’s
        0.02%.
        Since it has a better market share coverage,
        SherpaDesk holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        HelpMaster holds the
        65th spot.

Question 3

How many customers are acquired by
        SherpaDesk and
        HelpMaster in the
        Helpdesk Tools segment?

Accepted Answer

SherpaDesk has
        5,006 customers and
        HelpMaster has
        18 customers in the
        Helpdesk Tools
        segment. SherpaDesk has
        4988 more customers than
        HelpMaster in this category.

Question 4

What are the countries in which
        SherpaDesk and
        HelpMaster has more customers?

Accepted Answer

SherpaDesk has more customers in United States, United Kingdom and Germany.
HelpMaster has more customers in Australia, United States and Brazil.

SherpaDesk Vs HelpMaster : In-Depth Comparison

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Comparing the customer bases of SherpaDesk and HelpMaster

Comparing the market share of SherpaDesk and HelpMaster

Compare SherpaDesk vs HelpMaster customers by geography

Customer Movements for this month

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