Question 1

What are the different markets in which
        SherpaDesk and
        GrooveHQ compete against each other?

Accepted Answer

SherpaDesk and
        GrooveHQ compete against each other in
        the Helpdesk Tools, Professional Services Automation, Virtual Mailboxes.

Question 2

How does the market share of
        SherpaDesk
        and GrooveHQ compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        SherpaDesk has a
        6.95%
        market share in comparison to
        GrooveHQ’s
        1.20%.
        Since it has a better market share coverage,
        SherpaDesk holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        GrooveHQ holds the
        18th spot.

Question 3

How many customers are acquired by
        SherpaDesk and
        GrooveHQ in the
        Helpdesk Tools segment?

Accepted Answer

SherpaDesk has
        5,006 customers and
        GrooveHQ has
        864 customers in the
        Helpdesk Tools
        segment. SherpaDesk has
        4142 more customers than
        GrooveHQ in this category.

Question 4

What are the countries in which
        SherpaDesk and
        GrooveHQ has more customers?

Accepted Answer

SherpaDesk has more customers in United States, United Kingdom and Germany.
GrooveHQ has more customers in United States, United Kingdom and Australia.

SherpaDesk Vs GrooveHQ : In-Depth Comparison

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Comparing the customer bases of SherpaDesk and GrooveHQ

Comparing the market share of SherpaDesk and GrooveHQ

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