Question 1

What are the different markets in which
        osTicket and
        Agent.ai compete against each other?

Accepted Answer

osTicket and
        Agent.ai compete against each other in
        the Customer Support Services, Help Desk And Ticketing, Helpdesk Tools, Live Chat, Mobile Customer Support.

Question 2

How does the market share of
        osTicket
        and Agent.ai compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        osTicket has a
        4.67%
        market share in comparison to
        Agent.ai’s
        1.20%.
        Since it has a better market share coverage,
        osTicket holds the
        6th
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        Agent.ai holds the
        17th spot.

Question 3

How many customers are acquired by
        osTicket and
        Agent.ai in the
        Helpdesk Tools segment?

Accepted Answer

osTicket has
        3,747 customers and
        Agent.ai has
        961 customers in the
        Helpdesk Tools
        segment. osTicket has
        2786 more customers than
        Agent.ai in this category.

Question 4

What are the countries in which
        osTicket and
        Agent.ai has more customers?

Accepted Answer

osTicket has more customers in United States, Germany and Italy.
Agent.ai has more customers in United States, United Kingdom and Japan.

osTicket Vs Agent.ai : In-Depth Comparison

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Comparing the customer bases of osTicket and Agent.ai

Comparing the market share of osTicket and Agent.ai

Compare osTicket vs Agent.ai customers by geography

Customer Movements for this month

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