Question 1

Who are the top Oracle Siebel HelpDesk competitors?

Accepted Answer

Oracle Siebel HelpDesk’s Top competitors in the help-desk-and-ticketing category are Freshservice, Zendesk Support, NICE inContact. You can view a full list of Oracle Siebel HelpDesk competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Oracle Siebel HelpDesk and 40,000 other technologies on the internet. You can also compare Oracle Siebel HelpDesk and its feature with top competitors here : Oracle Siebel HelpDesk vs Freshservice Oracle Siebel HelpDesk vs Zendesk Support Oracle Siebel HelpDesk vs NICE inContact.

Question 2

What is Oracle Siebel HelpDesk customer distribution based on
            company size?

Accepted Answer

The majority of Oracle Siebel HelpDesk’s customers for the help-desk-and-ticketing category fall in the company size of 10,000+ employees (12 companies). You can view a distribution chart of Oracle Siebel HelpDesk customers by company size here.

Question 3

What is Oracle Siebel HelpDesk market share in the
            help-desk-and-ticketing?

Accepted Answer

Oracle Siebel HelpDesk has market share of
            0.07%
            in help-desk-and-ticketing market.
            Oracle Siebel HelpDesk competes
            with 32 competitor tools in
            help-desk-and-ticketing category. The top alternatives for
            Oracle Siebel HelpDesk help-desk-and-ticketing tool are
            Freshservice with
                49.95%, Zendesk Support with
                20.17%, NICE inContact with
                12.05% market share.

Question 4

What are the top countries that use Oracle Siebel HelpDesk?

Accepted Answer

Around the world in 2025, over
          17 companies
          have started using Oracle Siebel HelpDesk as
          help-desk-and-ticketing tool. Companies using
          Oracle Siebel HelpDesk for help-desk-and-ticketing are majorly
          from United States with
          9 customers.
          52.94% of Oracle Siebel HelpDesk
          customers are from the United States. Other top countries
          using Oracle Siebel HelpDesk are
          United Kingdom and Ireland with 2(11.76%) and 1(5.88%) customers respectively.

Question 5

What are the top industries that use Oracle Siebel HelpDesk?

Accepted Answer

Top industries that use Oracle Siebel HelpDesk for
            help-desk-and-ticketing are Consulting (2), Support Services (2), Application Services (2).

Technology	Domains	Market Share (Est.)	Versus page
Freshservice	12730	49.95%	Oracle Siebel HelpDesk vs Freshservice
Zendesk Support	5140	20.17%	Oracle Siebel HelpDesk vs Zendesk Support
NICE inContact	3070	12.05%	Oracle Siebel HelpDesk vs NICE inContact
Ticketmaster	1719	6.74%	Oracle Siebel HelpDesk vs Ticketmaster
HappyFox Help Desk	1141	4.48%	Oracle Siebel HelpDesk vs HappyFox Help Desk
Symantec ServiceDesk	839	3.29%	Oracle Siebel HelpDesk vs Symantec ServiceDesk
EZPro Service Management	241	0.95%	Oracle Siebel HelpDesk vs EZPro Service Management
Ivanti Service Desk	219	0.86%	Oracle Siebel HelpDesk vs Ivanti Service Desk
SeatGeek	126	0.49%	Oracle Siebel HelpDesk vs SeatGeek
Vision Helpdesk	47	0.18%	Oracle Siebel HelpDesk vs Vision Helpdesk
Oracle PeopleSoft HelpDesk	38	0.15%	Oracle Siebel HelpDesk vs Oracle PeopleSoft HelpDesk
SureHelp	29	0.11%	Oracle Siebel HelpDesk vs SureHelp
NetSupport ServiceDesk	20	0.08%	Oracle Siebel HelpDesk vs NetSupport ServiceDesk
Seraph	15	0.06%	Oracle Siebel HelpDesk vs Seraph
NTR Cloud	12	0.05%	Oracle Siebel HelpDesk vs NTR Cloud
Netomi	10	0.04%	Oracle Siebel HelpDesk vs Netomi
atSpoke	10	0.04%	Oracle Siebel HelpDesk vs atSpoke
WonderDesk	10	0.04%	Oracle Siebel HelpDesk vs WonderDesk
Trakdesk	7	0.03%	Oracle Siebel HelpDesk vs Trakdesk
Aegis Help Desk	6	0.02%	Oracle Siebel HelpDesk vs Aegis Help Desk

Customers	Employee Range	City	Region	Country
Navy Federal Credit Union	10,000+	Vienna	Virginia	United States
IBM	10,000+	Armonk	New York	United States
Accenture	10,000+	Dublin	Leinster	Ireland
Microsoft	10,000+	Redmond	Washington	United States
Bureau Veritas	10,000+	Courbevoie	Ile-de-France	France
AstraZeneca	10,000+	Cambridge	England	United Kingdom
HCLTech	10,000+	Noida	Uttar Pradesh	India
Kelly Services	10,000+	Troy	Michigan	United States
GE Capital	10,000+	Norwalk	Connecticut	United States
Lexmark	10,000+	Lexington-Fayette	Kentucky	United States

Oracle Siebel HelpDesk

Market Share of Oracle Siebel HelpDesk

17

0.07%

#14

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Top Competitors and Alternatives of Oracle Siebel HelpDesk

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