Question 1

What are the different markets in which
        3CX and
        Genesys PureCloud compete against each other?

Accepted Answer

3CX and
        Genesys PureCloud compete against each other in
        the Communication, Fax Server, Unified Communications, VoIP And SIP, Auto Dialer.

Question 2

How does the market share of
        3CX
        and Genesys PureCloud compare in the
        Fax Server market?

Accepted Answer

In the Fax Server market,
        3CX has a
        25.47%
        market share in comparison to
        Genesys PureCloud’s
        21.52%.
        Since it has a better market share coverage,
        3CX holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Fax Server category, while
        Genesys PureCloud holds the
        3rd spot.

Question 3

How many customers are acquired by
        3CX and
        Genesys PureCloud in the
        Fax Server segment?

Accepted Answer

3CX has
        4,265 customers and
        Genesys PureCloud has
        3,603 customers in the
        Fax Server
        segment. 3CX has
        662 more customers than
        Genesys PureCloud in this category.

Question 4

What are the countries in which
        3CX and
        Genesys PureCloud has more customers?

Accepted Answer

3CX has more customers in United States, United Kingdom and Australia.
Genesys PureCloud has more customers in United States, Australia and United Kingdom.

3CX Vs Genesys PureCloud : In-Depth Comparison

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Comparing the customer bases of 3CX and Genesys PureCloud

Comparing the market share of 3CX and Genesys PureCloud

Compare 3CX vs Genesys PureCloud customers by geography

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