Question 1

What are the different markets in which
        HelpSite and
        WORK[etc] compete against each other?

Accepted Answer

HelpSite and
        WORK[etc] compete against each other in
        the Customer Support Services, Billing And Invoicing, CRM Platforms, Help Desk And Ticketing, Self Service Support.

Question 2

How does the market share of
        HelpSite
        and WORK[etc] compare in the
        Customer Support Services market?

Accepted Answer

In the Customer Support Services market,
        HelpSite has a
        0.58%
        market share in comparison to
        WORK[etc]’s
        0.09%.
        Since it has a better market share coverage,
        HelpSite holds the
        7th
        spot in 6sense's Market Share Ranking Index for
        the Customer Support Services category, while
        WORK[etc] holds the
        21st spot.

Question 3

How many customers are acquired by
        HelpSite and
        WORK[etc] in the
        Customer Support Services segment?

Accepted Answer

HelpSite has
        735 customers and
        WORK[etc] has
        117 customers in the
        Customer Support Services
        segment. HelpSite has
        618 more customers than
        WORK[etc] in this category.

Question 4

What are the countries in which
        HelpSite and
        WORK[etc] has more customers?

Accepted Answer

HelpSite has more customers in United States, United Kingdom and Canada.
WORK[etc] has more customers in United States, United Kingdom and Canada.

HelpSite Vs WORK[etc] : In-Depth Comparison

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Comparing the customer bases of HelpSite and WORK[etc]

Comparing the market share of HelpSite and WORK[etc]

Compare HelpSite vs WORK[etc] customers by geography

Customer Movements for this month

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