Inbenta
Inbenta is a global leader in a new class of enterprise AI and semantic search technology for e-commerce and customer support.
Market Share of Inbenta
Current Customer(s)
138
Market Share (Est.)
1.64%
Ranking
#11
Top Competitors and Alternatives of Inbenta
The top three of Inbenta’s competitors in the Customer Self Service category are Ada Support with 26.45%, Helpjuice with 18.04%, Support Hero with 17.76% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Ada Support | 2223 | 26.45% | Inbenta vs Ada Support |
| Helpjuice | 1516 | 18.04% | Inbenta vs Helpjuice |
| Support Hero | 1493 | 17.76% | Inbenta vs Support Hero |
| Zendesk Answer Bot | 1102 | 13.11% | Inbenta vs Zendesk Answer Bot |
| ServiceNow Request Management | 500 | 5.95% | Inbenta vs ServiceNow Request Management |
| inSided | 307 | 3.65% | Inbenta vs inSided |
| HubSpot Service Hub | 230 | 2.74% | Inbenta vs HubSpot Service Hub |
| Thumbtack | 199 | 2.37% | Inbenta vs Thumbtack |
| Salesforce Customer Portal | 164 | 1.95% | Inbenta vs Salesforce Customer Portal |
| MindTouch | 145 | 1.73% | Inbenta vs MindTouch |
| KnowledgeOwl | 133 | 1.58% | Inbenta vs KnowledgeOwl |
| RightAnswers | 66 | 0.79% | Inbenta vs RightAnswers |
| Jacada | 47 | 0.56% | Inbenta vs Jacada |
| Bold360 | 33 | 0.39% | Inbenta vs Bold360 |
| AnswerDash | 33 | 0.39% | Inbenta vs AnswerDash |
| Elevio | 26 | 0.31% | Inbenta vs Elevio |
| AgentBot | 16 | 0.19% | Inbenta vs AgentBot |
| Team Sales Agent | 15 | 0.18% | Inbenta vs Team Sales Agent |
| BotEngine.ai | 7 | 0.08% | Inbenta vs BotEngine.ai |
| Chatfuel | 5 | 0.06% | Inbenta vs Chatfuel |
Popular Comparisons
Top Competitors and Alternatives of Inbenta
The top three of Inbenta’s competitors in the Customer Self Service category are Ada Support with 26.45%, Helpjuice with 18.04%, Support Hero with 17.76% market share.
Inbenta vs Ada Support
Inbenta vs Helpjuice
Inbenta vs Support Hero
Inbenta vs Zendesk Answer Bot
Inbenta vs ServiceNow Request Management
Inbenta vs inSided
Inbenta vs HubSpot Service Hub
Inbenta vs Thumbtack
Customers of Inbenta
Around the world in 2025, over 137 companies have started using Inbenta as Customer Self Service tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| NTT Communications | 10,000+ | Tokyo | Tokyo | Japan |     |
| Suncorp Group | 10,000+ | Brisbane | Queensland | Australia | |
| Accenture | 10,000+ | Dublin | Leinster | Ireland | |
| Cetelem | 10,000+ | Paris | Ile-de-France | France | |
| SEAT S.A. | 10,000+ | Martorell | Catalonia | Spain | |
| Ticketmaster | 10,000+ | Beverly Hills | California | United States | |
| Banco Bilbao Vizcaya Argentaria, S.A. | 10,000+ | Bilbao | Basque Country | Spain | |
| Caisse D'epargne | 10,000+ | Paris | Ile-de-France | France | |
| SALCO SERVICIOS DE SEGURIDAD SANTANDER SA. | 10,000+ | Madrid | Madrid | Spain | |
| Docusign | 5,000 - 9,999 | San Francisco | California | United States | |
Uncover hidden demand and identify accounts ready to buy with 6sense Intent Data.
Inbenta Customers by Products and Services
The top three products and services offering customers that use Inbenta for Customer Self Service are Online Banking (19), Wealth Management (18), Retail Banking (18).
Customers
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Inbenta Customers by Employee Size
The majority of Inbenta's customers for the customer-self-service category fall in the company size of 1,000 - 4,999 employees (29 companies), 0 - 9 employees (28 companies), 100 - 249 employees (23 companies).
Employee Size
Inbenta Customers by Geography
The top three geographies of Inbenta for customer-self-service are the France with 54(42.19%), Spain with 24(18.75%), Netherlands with 17(13.28%) customers respectively.
Customers
Employees of Inbenta
Also see other Products/Services by Inbenta in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Inbenta competitors?
Inbenta’s Top competitors in the customer-self-service category are Ada Support, Helpjuice, Support Hero. You can view a full list of Inbenta competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Inbenta and 40,000 other technologies on the internet. You can also compare Inbenta and its feature with top competitors here : Inbenta vs Ada Support Inbenta vs Helpjuice Inbenta vs Support Hero.
What is Inbenta customer distribution based on company size?
What is Inbenta market share in the customer-self-service?
What are the top countries that use Inbenta?
What are the top industries that use Inbenta?
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