Question 1

What are the different markets in which
        Helpjuice and
        KnowledgeOwl compete against each other?

Accepted Answer

Helpjuice and
        KnowledgeOwl compete against each other in
        the Customer Self Service, Knowledge Management, Customer Experience, Document Management, Internal Knowledgebase.

Question 2

How does the market share of
        Helpjuice
        and KnowledgeOwl compare in the
        Customer Self Service market?

Accepted Answer

In the Customer Self Service market,
        Helpjuice has a
        16.29%
        market share in comparison to
        KnowledgeOwl’s
        1.82%.
        Since it has a better market share coverage,
        Helpjuice holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Customer Self Service category, while
        KnowledgeOwl holds the
        12th spot.

Question 3

How many customers are acquired by
        Helpjuice and
        KnowledgeOwl in the
        Customer Self Service segment?

Accepted Answer

Helpjuice has
        1,272 customers and
        KnowledgeOwl has
        142 customers in the
        Customer Self Service
        segment. Helpjuice has
        1130 more customers than
        KnowledgeOwl in this category.

Question 4

What are the countries in which
        Helpjuice and
        KnowledgeOwl has more customers?

Accepted Answer

Helpjuice has more customers in United States, United Kingdom and Germany.
KnowledgeOwl has more customers in United States, United Kingdom and Canada.

Helpjuice Vs KnowledgeOwl : In-Depth Comparison

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Comparing the customer bases of Helpjuice and KnowledgeOwl

Comparing the market share of Helpjuice and KnowledgeOwl

Compare Helpjuice vs KnowledgeOwl customers by geography

Customer Movements for this month

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