Question 1

What are the different markets in which
        Gainsight and
        SatisMeter compete against each other?

Accepted Answer

Gainsight and
        SatisMeter compete against each other in
        the Customer Satisfaction Ratings, Analytics, Big Data, Customer Engagement, Customer Success.

Question 2

How does the market share of
        Gainsight
        and SatisMeter compare in the
        Customer Satisfaction Ratings market?

Accepted Answer

In the Customer Satisfaction Ratings market,
        Gainsight has a
        0.53%
        market share in comparison to
        SatisMeter’s
        0.36%.
        Since it has a better market share coverage,
        Gainsight holds the
        13th
        spot in 6sense's Market Share Ranking Index for
        the Customer Satisfaction Ratings category, while
        SatisMeter holds the
        14th spot.

Question 3

How many customers are acquired by
        Gainsight and
        SatisMeter in the
        Customer Satisfaction Ratings segment?

Accepted Answer

Gainsight has
        1,706 customers and
        SatisMeter has
        1,156 customers in the
        Customer Satisfaction Ratings
        segment. Gainsight has
        550 more customers than
        SatisMeter in this category.

Question 4

What are the countries in which
        Gainsight and
        SatisMeter has more customers?

Accepted Answer

Gainsight has more customers in United States, United Kingdom and Canada.
SatisMeter has more customers in United States, Canada and Germany.

Gainsight Vs SatisMeter : In-Depth Comparison

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Comparing the customer bases of Gainsight and SatisMeter

Comparing the market share of Gainsight and SatisMeter

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