Question 1

What are the different markets in which
        Freshworks and
        ResponseTek compete against each other?

Accepted Answer

Freshworks and
        ResponseTek compete against each other in
        the Customer Experience, Contact Center, Customer Support Services, Knowledge Management, Project Collaboration.

Question 2

How does the market share of
        Freshworks
        and ResponseTek compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Freshworks has a
        3.21%
        market share in comparison to
        ResponseTek’s
        0.00%.
        Since it has a better market share coverage,
        Freshworks holds the
        7th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        ResponseTek holds the
        162nd spot.

Question 3

How many customers are acquired by
        Freshworks and
        ResponseTek in the
        Customer Experience segment?

Accepted Answer

Freshworks has
        32,098 customers and
        ResponseTek has
        23 customers in the
        Customer Experience
        segment. Freshworks has
        32075 more customers than
        ResponseTek in this category.

Question 4

What are the countries in which
        Freshworks and
        ResponseTek has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
ResponseTek has more customers in United States, Canada and United Kingdom.

Freshworks Vs ResponseTek : In-Depth Comparison

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Comparing the customer bases of Freshworks and ResponseTek

Comparing the market share of Freshworks and ResponseTek

Compare Freshworks vs ResponseTek customers by geography

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