Question 1

What are the different markets in which
        Pendo and
        Smile.io for Shopify compete against each other?

Accepted Answer

Pendo and
        Smile.io for Shopify compete against each other in
        the Customer Engagement, Customer Experience, User Onboarding And Engagement.

Question 2

How does the market share of
        Pendo
        and Smile.io for Shopify compare in the
        Customer Engagement market?

Accepted Answer

In the Customer Engagement market,
        Pendo has a
        4.06%
        market share in comparison to
        Smile.io for Shopify’s
        3.34%.
        Since it has a better market share coverage,
        Pendo holds the
        7th
        spot in 6sense's Market Share Ranking Index for
        the Customer Engagement category, while
        Smile.io for Shopify holds the
        9th spot.

Question 3

How many customers are acquired by
        Pendo and
        Smile.io for Shopify in the
        Customer Engagement segment?

Accepted Answer

Pendo has
        18,315 customers and
        Smile.io for Shopify has
        15,084 customers in the
        Customer Engagement
        segment. Pendo has
        3231 more customers than
        Smile.io for Shopify in this category.

Question 4

What are the countries in which
        Pendo and
        Smile.io for Shopify has more customers?

Accepted Answer

Pendo has more customers in United States, Australia and United Kingdom.
Smile.io for Shopify has more customers in United States, United Kingdom and Canada.

Pendo Vs Smile.io for Shopify : In-Depth Comparison

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Comparing the customer bases of Pendo and Smile.io for Shopify

Comparing the market share of Pendo and Smile.io for Shopify

Compare Pendo vs Smile.io for Shopify customers by geography

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