Question 1

What are the different markets in which
        Zoho CRM and
        SimpleFeedback compete against each other?

Accepted Answer

Zoho CRM and
        SimpleFeedback compete against each other in
        the Customer Engagement, Customer Experience, Contact Management, Customer Satisfaction Ratings, Lead Management.

Question 2

How does the market share of
        Zoho CRM
        and SimpleFeedback compare in the
        Customer Engagement market?

Accepted Answer

In the Customer Engagement market,
        Zoho CRM has a
        4.74%
        market share in comparison to
        SimpleFeedback’s
        0.00%.
        Since it has a better market share coverage,
        Zoho CRM holds the
        6th
        spot in 6sense's Market Share Ranking Index for
        the Customer Engagement category, while
        SimpleFeedback holds the
        146th spot.

Question 3

How many customers are acquired by
        Zoho CRM and
        SimpleFeedback in the
        Customer Engagement segment?

Accepted Answer

Zoho CRM has
        20,336 customers and
        SimpleFeedback has
        9 customers in the
        Customer Engagement
        segment. Zoho CRM has
        20327 more customers than
        SimpleFeedback in this category.

Question 4

What are the countries in which
        Zoho CRM and
        SimpleFeedback has more customers?

Accepted Answer

Zoho CRM has more customers in United States, India and United Kingdom.
SimpleFeedback has more customers in United States and Brazil.

Zoho CRM Vs SimpleFeedback : In-Depth Comparison

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Comparing the customer bases of Zoho CRM and SimpleFeedback

Comparing the market share of Zoho CRM and SimpleFeedback

Compare Zoho CRM vs SimpleFeedback customers by geography

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