Question 1

What are the different markets in which
        Five9 and
        SimpleFeedback compete against each other?

Accepted Answer

Five9 and
        SimpleFeedback compete against each other in
        the Customer Engagement, Customer Experience, Auto Dialer, Call Recording, Communication.

Question 2

How does the market share of
        Five9
        and SimpleFeedback compare in the
        Customer Engagement market?

Accepted Answer

In the Customer Engagement market,
        Five9 has a
        0.65%
        market share in comparison to
        SimpleFeedback’s
        0.00%.
        Since it has a better market share coverage,
        Five9 holds the
        20th
        spot in 6sense's Market Share Ranking Index for
        the Customer Engagement category, while
        SimpleFeedback holds the
        146th spot.

Question 3

How many customers are acquired by
        Five9 and
        SimpleFeedback in the
        Customer Engagement segment?

Accepted Answer

Five9 has
        2,776 customers and
        SimpleFeedback has
        9 customers in the
        Customer Engagement
        segment. Five9 has
        2767 more customers than
        SimpleFeedback in this category.

Question 4

What are the countries in which
        Five9 and
        SimpleFeedback has more customers?

Accepted Answer

Five9 has more customers in United States, Canada and United Kingdom.
SimpleFeedback has more customers in United States and Brazil.

Five9 Vs SimpleFeedback : In-Depth Comparison

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Comparing the customer bases of Five9 and SimpleFeedback

Comparing the market share of Five9 and SimpleFeedback

Compare Five9 vs SimpleFeedback customers by geography

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