Question 1

What are the different markets in which
        Feefo and
        SAP Digital CRM compete against each other?

Accepted Answer

Feefo and
        SAP Digital CRM compete against each other in
        the Customer Engagement, Brand Management, CRM Platforms, Customer Experience.

Question 2

How does the market share of
        Feefo
        and SAP Digital CRM compare in the
        Customer Engagement market?

Accepted Answer

In the Customer Engagement market,
        Feefo has a
        1.33%
        market share in comparison to
        SAP Digital CRM’s
        0.01%.
        Since it has a better market share coverage,
        Feefo holds the
        13th
        spot in 6sense's Market Share Ranking Index for
        the Customer Engagement category, while
        SAP Digital CRM holds the
        100th spot.

Question 3

How many customers are acquired by
        Feefo and
        SAP Digital CRM in the
        Customer Engagement segment?

Accepted Answer

Feefo has
        6,021 customers and
        SAP Digital CRM has
        48 customers in the
        Customer Engagement
        segment. Feefo has
        5973 more customers than
        SAP Digital CRM in this category.

Question 4

What are the countries in which
        Feefo and
        SAP Digital CRM has more customers?

Accepted Answer

Feefo has more customers in United Kingdom, United States and Australia.
SAP Digital CRM has more customers in Germany, United States and Switzerland.

Feefo Vs SAP Digital CRM : In-Depth Comparison

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Comparing the customer bases of Feefo and SAP Digital CRM

Comparing the market share of Feefo and SAP Digital CRM

Compare Feefo vs SAP Digital CRM customers by geography

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