Question 1

What are the different markets in which
        Zoho Desk and
        Opower compete against each other?

Accepted Answer

Zoho Desk and
        Opower compete against each other in
        the Customer Engagement, Contact Center, Customer Experience, Helpdesk Tools, Instant Messaging And Chat.

Question 2

How does the market share of
        Zoho Desk
        and Opower compare in the
        Customer Engagement market?

Accepted Answer

In the Customer Engagement market,
        Zoho Desk has a
        1.21%
        market share in comparison to
        Opower’s
        0.00%.
        Since it has a better market share coverage,
        Zoho Desk holds the
        14th
        spot in 6sense's Market Share Ranking Index for
        the Customer Engagement category, while
        Opower holds the
        129th spot.

Question 3

How many customers are acquired by
        Zoho Desk and
        Opower in the
        Customer Engagement segment?

Accepted Answer

Zoho Desk has
        5,207 customers and
        Opower has
        15 customers in the
        Customer Engagement
        segment. Zoho Desk has
        5192 more customers than
        Opower in this category.

Question 4

What are the countries in which
        Zoho Desk and
        Opower has more customers?

Accepted Answer

Zoho Desk has more customers in United States, India and Canada.
Opower has more customers in United States, India and United Kingdom.

Zoho Desk Vs Opower : In-Depth Comparison

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Comparing the customer bases of Zoho Desk and Opower

Comparing the market share of Zoho Desk and Opower

Compare Zoho Desk vs Opower customers by geography

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