Question 1

What are the different markets in which
        LiveChat and
        Katabat compete against each other?

Accepted Answer

LiveChat and
        Katabat compete against each other in
        the Customer Engagement, Campaign Management, Customer Experience, Customer Satisfaction Ratings, Debt Collection.

Question 2

How does the market share of
        LiveChat
        and Katabat compare in the
        Customer Engagement market?

Accepted Answer

In the Customer Engagement market,
        LiveChat has a
        7.74%
        market share in comparison to
        Katabat’s
        0.00%.
        Since it has a better market share coverage,
        LiveChat holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Customer Engagement category, while
        Katabat holds the
        127th spot.

Question 3

How many customers are acquired by
        LiveChat and
        Katabat in the
        Customer Engagement segment?

Accepted Answer

LiveChat has
        34,931 customers and
        Katabat has
        15 customers in the
        Customer Engagement
        segment. LiveChat has
        34916 more customers than
        Katabat in this category.

Question 4

What are the countries in which
        LiveChat and
        Katabat has more customers?

Accepted Answer

LiveChat has more customers in United States, United Kingdom and Australia.
Katabat has more customers in United States, Australia and Japan.

LiveChat Vs Katabat : In-Depth Comparison

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Comparing the customer bases of LiveChat and Katabat

Comparing the market share of LiveChat and Katabat

Compare LiveChat vs Katabat customers by geography

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