Question 1

What are the different markets in which
        Zoho CRM and
        Customer Monitor compete against each other?

Accepted Answer

Zoho CRM and
        Customer Monitor compete against each other in
        the Customer Engagement, Contact Management, Customer Experience, Lead Management, Personalization Behavioral Targeting.

Question 2

How does the market share of
        Zoho CRM
        and Customer Monitor compare in the
        Customer Engagement market?

Accepted Answer

In the Customer Engagement market,
        Zoho CRM has a
        4.74%
        market share in comparison to
        Customer Monitor’s
        0.02%.
        Since it has a better market share coverage,
        Zoho CRM holds the
        6th
        spot in 6sense's Market Share Ranking Index for
        the Customer Engagement category, while
        Customer Monitor holds the
        93rd spot.

Question 3

How many customers are acquired by
        Zoho CRM and
        Customer Monitor in the
        Customer Engagement segment?

Accepted Answer

Zoho CRM has
        20,336 customers and
        Customer Monitor has
        67 customers in the
        Customer Engagement
        segment. Zoho CRM has
        20269 more customers than
        Customer Monitor in this category.

Question 4

What are the countries in which
        Zoho CRM and
        Customer Monitor has more customers?

Accepted Answer

Zoho CRM has more customers in United States, India and United Kingdom.
Customer Monitor has more customers in United States, United Kingdom and New Zealand.

Zoho CRM Vs Customer Monitor : In-Depth Comparison

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Comparing the customer bases of Zoho CRM and Customer Monitor

Comparing the market share of Zoho CRM and Customer Monitor

Compare Zoho CRM vs Customer Monitor customers by geography

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