Question 1

What are the different markets in which
        Feefo and
        Customer Monitor compete against each other?

Accepted Answer

Feefo and
        Customer Monitor compete against each other in
        the Customer Engagement, Brand Management, Customer Experience.

Question 2

How does the market share of
        Feefo
        and Customer Monitor compare in the
        Customer Engagement market?

Accepted Answer

In the Customer Engagement market,
        Feefo has a
        1.34%
        market share in comparison to
        Customer Monitor’s
        0.02%.
        Since it has a better market share coverage,
        Feefo holds the
        13th
        spot in 6sense's Market Share Ranking Index for
        the Customer Engagement category, while
        Customer Monitor holds the
        93rd spot.

Question 3

How many customers are acquired by
        Feefo and
        Customer Monitor in the
        Customer Engagement segment?

Accepted Answer

Feefo has
        5,764 customers and
        Customer Monitor has
        67 customers in the
        Customer Engagement
        segment. Feefo has
        5697 more customers than
        Customer Monitor in this category.

Question 4

What are the countries in which
        Feefo and
        Customer Monitor has more customers?

Accepted Answer

Feefo has more customers in United Kingdom, United States and Australia.
Customer Monitor has more customers in United States, United Kingdom and New Zealand.

Feefo Vs Customer Monitor : In-Depth Comparison

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Comparing the customer bases of Feefo and Customer Monitor

Comparing the market share of Feefo and Customer Monitor

Compare Feefo vs Customer Monitor customers by geography

Customer Movements for this month

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