Question 1

What are the different markets in which
        SAP CRM and
        Microsoft Dynamics 365 CRM compete against each other?

Accepted Answer

SAP CRM and
        Microsoft Dynamics 365 CRM compete against each other in
        the CRM Platforms.

Question 2

How does the market share of
        SAP CRM
        and Microsoft Dynamics 365 CRM compare in the
        CRM Platforms market?

Accepted Answer

In the CRM Platforms market,
        SAP CRM has a
        2.49%
        market share in comparison to
        Microsoft Dynamics 365 CRM’s
        2.05%.
        Since it has a better market share coverage,
        SAP CRM holds the
        9th
        spot in 6sense's Market Share Ranking Index for
        the CRM Platforms category, while
        Microsoft Dynamics 365 CRM holds the
        11th spot.

Question 3

How many customers are acquired by
        SAP CRM and
        Microsoft Dynamics 365 CRM in the
        CRM Platforms segment?

Accepted Answer

SAP CRM has
        12,281 customers and
        Microsoft Dynamics 365 CRM has
        10,135 customers in the
        CRM Platforms
        segment. SAP CRM has
        2146 more customers than
        Microsoft Dynamics 365 CRM in this category.

Question 4

What are the countries in which
        SAP CRM and
        Microsoft Dynamics 365 CRM has more customers?

Accepted Answer

SAP CRM has more customers in United States, India and United Kingdom.
Microsoft Dynamics 365 CRM has more customers in United States, United Kingdom and Canada.

SAP CRM Vs Microsoft Dynamics 365 CRM : In-Depth Comparison

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Comparing the customer bases of SAP CRM and Microsoft Dynamics 365 CRM

Comparing the market share of SAP CRM and Microsoft Dynamics 365 CRM

Compare SAP CRM vs Microsoft Dynamics 365 CRM customers by geography

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