Question 1

What are the different markets in which
        Salesforce CRM and
        bntouch compete against each other?

Accepted Answer

Salesforce CRM and
        bntouch compete against each other in
        the CRM Platforms, Contact Management, Inside Sales, Lead Management, Predictive Lead Scoring.

Question 2

How does the market share of
        Salesforce CRM
        and bntouch compare in the
        CRM Platforms market?

Accepted Answer

In the CRM Platforms market,
        Salesforce CRM has a
        26.12%
        market share in comparison to
        bntouch’s
        0.01%.
        Since it has a better market share coverage,
        Salesforce CRM holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the CRM Platforms category, while
        bntouch holds the
        123rd spot.

Question 3

How many customers are acquired by
        Salesforce CRM and
        bntouch in the
        CRM Platforms segment?

Accepted Answer

Salesforce CRM has
        131,297 customers and
        bntouch has
        47 customers in the
        CRM Platforms
        segment. Salesforce CRM has
        131250 more customers than
        bntouch in this category.

Question 4

What are the countries in which
        Salesforce CRM and
        bntouch has more customers?

Accepted Answer

Salesforce CRM has more customers in United States, United Kingdom and Canada.
bntouch has more customers in United States, Canada and United Arab Emirates.

Salesforce CRM Vs bntouch : In-Depth Comparison

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Comparing the customer bases of Salesforce CRM and bntouch

Comparing the market share of Salesforce CRM and bntouch

Compare Salesforce CRM vs bntouch customers by geography

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