Question 1

What are the different markets in which
        Zoho Desk and
        XenCALL compete against each other?

Accepted Answer

Zoho Desk and
        XenCALL compete against each other in
        the Contact Center, Customer Engagement, Customer Experience, Helpdesk Tools, Instant Messaging And Chat.

Question 2

How does the market share of
        Zoho Desk
        and XenCALL compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Zoho Desk has a
        0.34%
        market share in comparison to
        XenCALL’s
        0.00%.
        Since it has a better market share coverage,
        Zoho Desk holds the
        9th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        XenCALL holds the
        96th spot.

Question 3

How many customers are acquired by
        Zoho Desk and
        XenCALL in the
        Contact Center segment?

Accepted Answer

Zoho Desk has
        5,399 customers and
        XenCALL has
        18 customers in the
        Contact Center
        segment. Zoho Desk has
        5381 more customers than
        XenCALL in this category.

Question 4

What are the countries in which
        Zoho Desk and
        XenCALL has more customers?

Accepted Answer

Zoho Desk has more customers in United States, India and Australia.
XenCALL has more customers in United States, Canada and Australia.

Zoho Desk Vs XenCALL : In-Depth Comparison

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Comparing the customer bases of Zoho Desk and XenCALL

Comparing the market share of Zoho Desk and XenCALL

Compare Zoho Desk vs XenCALL customers by geography

Customer Movements for this month

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