Question 1

What are the different markets in which
        Genesys and
        Wix Answers compete against each other?

Accepted Answer

Genesys and
        Wix Answers compete against each other in
        the Contact Center, Customer Experience, Communication, Customer Satisfaction Ratings, IT Asset Management.

Question 2

How does the market share of
        Genesys
        and Wix Answers compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Genesys has a
        0.29%
        market share in comparison to
        Wix Answers’s
        0.01%.
        Since it has a better market share coverage,
        Genesys holds the
        10th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Wix Answers holds the
        55th spot.

Question 3

How many customers are acquired by
        Genesys and
        Wix Answers in the
        Contact Center segment?

Accepted Answer

Genesys has
        4,543 customers and
        Wix Answers has
        106 customers in the
        Contact Center
        segment. Genesys has
        4437 more customers than
        Wix Answers in this category.

Question 4

What are the countries in which
        Genesys and
        Wix Answers has more customers?

Accepted Answer

Genesys has more customers in United States, United Kingdom and Australia.
Wix Answers has more customers in United States, United Kingdom and Israel.

Genesys Vs Wix Answers : In-Depth Comparison

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Comparing the customer bases of Genesys and Wix Answers

Comparing the market share of Genesys and Wix Answers

Compare Genesys vs Wix Answers customers by geography

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