Question 1

What are the different markets in which
        Genesys and
        SalesExec compete against each other?

Accepted Answer

Genesys and
        SalesExec compete against each other in
        the Contact Center, Communication, Customer Experience, Interactive Voice Response (IVR).

Question 2

How does the market share of
        Genesys
        and SalesExec compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Genesys has a
        0.29%
        market share in comparison to
        SalesExec’s
        0.00%.
        Since it has a better market share coverage,
        Genesys holds the
        10th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        SalesExec holds the
        130th spot.

Question 3

How many customers are acquired by
        Genesys and
        SalesExec in the
        Contact Center segment?

Accepted Answer

Genesys has
        4,552 customers and
        SalesExec has
        3 customers in the
        Contact Center
        segment. Genesys has
        4549 more customers than
        SalesExec in this category.

Question 4

What are the countries in which
        Genesys and
        SalesExec has more customers?

Accepted Answer

Genesys has more customers in United States, United Kingdom and Australia.
SalesExec has more customers in and United States.

Genesys Vs SalesExec : In-Depth Comparison

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Comparing the customer bases of Genesys and SalesExec

Comparing the market share of Genesys and SalesExec

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