Question 1

What are the different markets in which
        Verint and
        Oracle Teleservice compete against each other?

Accepted Answer

Verint and
        Oracle Teleservice compete against each other in
        the Contact Center, Market Research, Workforce Management.

Question 2

How does the market share of
        Verint
        and Oracle Teleservice compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Verint has a
        0.17%
        market share in comparison to
        Oracle Teleservice’s
        0.00%.
        Since it has a better market share coverage,
        Verint holds the
        18th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Oracle Teleservice holds the
        62nd spot.

Question 3

How many customers are acquired by
        Verint and
        Oracle Teleservice in the
        Contact Center segment?

Accepted Answer

Verint has
        2,661 customers and
        Oracle Teleservice has
        76 customers in the
        Contact Center
        segment. Verint has
        2585 more customers than
        Oracle Teleservice in this category.

Question 4

What are the countries in which
        Verint and
        Oracle Teleservice has more customers?

Accepted Answer

Verint has more customers in United States, United Kingdom and Canada.
Oracle Teleservice has more customers in United States, India and United Kingdom.

Verint Vs Oracle Teleservice : In-Depth Comparison

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Comparing the customer bases of Verint and Oracle Teleservice

Comparing the market share of Verint and Oracle Teleservice

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